Both elevators were broken but the signs to let you know were on the main floor. Waited 10 minutes from my 3rd floor room for the elevator only to take the stairs down with my luggage to find out of order signs on the elevator doors.

Very nice hotel great location room was very comfortable clean and updated. Lots of places to dine at and a very nice location. Hotel very well keep will stay there again.

Very nice hotel great location room was very comfortable clean and updated. Lots of places to dine at and a very nice location. Hotel very well keep will stay there again.

Nice hotel with very accommodating staff. Could use a little more detail to cleaning, but overall very nice place to stay. On the border of multiple towns so made it convenient to find food and things to do.

Nice hotel with very accommodating staff. Could use a little more detail to cleaning, but overall very nice place to stay. On the border of multiple towns so made it convenient to find food and things to do.

Kris was great during check-in, under the pressure of a large crowd of families checking in simultaneously. The property was fine, parking not the best but we managed.

Kris was great during check-in, under the pressure of a large crowd of families checking in simultaneously. The property was fine, parking not the best but we managed.

My stay at Sheraton was excellent, my concern was the shower. I made sure that both doors were securely closed and it was still a leak. I used up most of my towels wiping it up. Other than that, I had a great visit. Oh, not sure why there wasn’t a clock in the room.

I was a bit skeptical on making a reservation at this property due to the pictures being poor quality. Although, this did allow the in person evaluation to exceed all expectations! I was on the first floor in a single King Bed and the room was very elegant and matched the same theme and cleanliness of the lobby (which is rare). Overall, this hotel is consistent, classy, and comfortable.

Fire alarm in room went off for no reason Saturday evening at about 6pm and would not stop. Called front desk twice before someone should up after about 20 minutes. Said he was not sure why it went off but as able to take alarm off of base and said he would call manager and see what he needed to do and would come back to room after. Person came back and said he could not get manager to answer phone and would be back later once he heard back. Person never came back nor did anyone else come by or call room. I took alarm to front desk yesterday Tuesday when I checked out and explained what had happened but she did not know anything about it. I feel there could have been MUCH better communication on this matter. Overall stay was good

Fire alarm in room went off for no reason Saturday evening at about 6pm and would not stop. Called front desk twice before someone should up after about 20 minutes. Said he was not sure why it went off but as able to take alarm off of base and said he would call manager and see what he needed to do and would come back to room after. Person came back and said he could not get manager to answer phone and would be back later once he heard back. Person never came back nor did anyone else come by or call room. I took alarm to front desk yesterday Tuesday when I checked out and explained what had happened but she did not know anything about it. I feel there could have been MUCH better communication on this matter. Overall stay was good

My favorite stay. Perfect location for dining, shopping and family friendly

Great property and location for the price. Lots to do within a few miles.

It was good

Very nice property and great area!

Ordered KINGSIZE bed. They said we don’t have them!

Ordered KINGSIZE bed. They said we don’t have them!

N/A

Great place

Such a beautiful place to stay! Staff was friendly and helpful.

Such a beautiful place to stay! Staff was friendly and helpful.

Excellent hotel

Excellent hotel

Always like to stay here when visiting the Frisco area.

Very clean, quiet, and easily accessible to the highway.

Very clean, quiet, and easily accessible to the highway.

Everything was perfect

Great price close to everything. Responsive staff.

Garbage Room. Even though I booked and paid for a room with king bed and reg bathroom they stuck me in a double with a sit down shower only. The A/C doesn’t go below 75 degrees and it’s summer time in Texas. Also there no air conditioners in hallways, or elevator and the place smells like garbage.

Garbage Room. Even though I booked and paid for a room with king bed and reg bathroom they stuck me in a double with a sit down shower only. The A/C doesn’t go below 75 degrees and it’s summer time in Texas. Also there no air conditioners in hallways, or elevator and the place smells like garbage.

Very comfortable and clean stay. Both my BF and I were surprised to have found such a great stay in the area that surpassed our expectations. Great food within walking distance as well.

Very comfortable and clean stay. Both my BF and I were surprised to have found such a great stay in the area that surpassed our expectations. Great food within walking distance as well.