This is an apartment which has no proper management & instead run by local agents who extort money and do not provide basic services like Wifi , Fresh Towel, bedsheets. Once checkin they will ask for deposit and assure everything is ok. Later on they will not clean room and also no wifi. There is no single person to complain. People are : John and his supervisor Robinson who have "no care attitude" . During checkin there is wait for more than 1 hour and local security guards would not allow to enter the premises unless room key is given and pax are made to stand outside! We stayed 1 week but till last day all above problems were persistent and there was no one to list the complaints. Beware of this hotel / apartment and try as much possible not to check in here. Very poor management and place run by unprofessional agents. There is absolutely no one to here about your issues

This is an apartment which has no proper management & instead run by local agents who extort money and do not provide basic services like Wifi , Fresh Towel, bedsheets. Once checkin they will ask for deposit and assure everything is ok. Later on they will not clean room and also no wifi. There is no single person to complain. People are : John and his supervisor Robinson who have "no care attitude" . During checkin there is wait for more than 1 hour and local security guards would not allow to enter the premises unless room key is given and pax are made to stand outside! We stayed 1 week but till last day all above problems were persistent and there was no one to list the complaints. Beware of this hotel / apartment and try as much possible not to check in here. Very poor management and place run by unprofessional agents. There is absolutely no one to here about your issues

Room is really spacious but unfortunately this apartment hotel doesn’t hv a check-in counter, staff are always at e lobby to serve u, is quite weird. Generally glad to hv booked there!

Room is really spacious but unfortunately this apartment hotel doesn’t hv a check-in counter, staff are always at e lobby to serve u, is quite weird. Generally glad to hv booked there!

Very good except the door card always problem. Weekend cannot replace. We cannot go separate ways

Very good except the door card always problem. Weekend cannot replace. We cannot go separate ways

The hotel is nice but I didn't know what I booked was apartment. Overall quite comfort. The heater was not working, the agent came to service but the problem occur again the next day. The agent came with a man to service which lock the toilet door, this left me felt insecure. There's a broken door hid at the bottom of our sleeping bed. Nice but can be so much better

The hotel is nice but I didn't know what I booked was apartment. Overall quite comfort. The heater was not working, the agent came to service but the problem occur again the next day. The agent came with a man to service which lock the toilet door, this left me felt insecure. There's a broken door hid at the bottom of our sleeping bed. Nice but can be so much better

should provide 2 access card for a room for convenient.. room towel should provide 4 pieces at least if customer go for swimming pool extra use..

should provide 2 access card for a room for convenient.. room towel should provide 4 pieces at least if customer go for swimming pool extra use..

Good hotel for family stay here nice affordable food and shopping and entertainment

Good hotel for family stay here nice affordable food and shopping and entertainment

Location is very convenient. Room and everything else is old. If you are fussy about comfort and cleaniNess don't bother.

Location is very convenient. Room and everything else is old. If you are fussy about comfort and cleaniNess don't bother.

Worst with RM

Worst with RM

I enjoyed my stay as it was a convenient location close to shopping Malls but service level from staff could be improved.

I enjoyed my stay as it was a convenient location close to shopping Malls but service level from staff could be improved.

Very good accomodation very noce close to everything clean

Very good accomodation very noce close to everything clean

Pleasant stay very good service by the Agent Management

Pleasant stay very good service by the Agent Management

It was such a misleading information! It seems that this booking is through an agent. The check-in was very poor handled as this is actually through an agent. The personnel who handled our check-in was very rude and unprofessional. It affect the image of hotel.com by taking this kind of agents to be included in the web brochures.

It was such a misleading information! It seems that this booking is through an agent. The check-in was very poor handled as this is actually through an agent. The personnel who handled our check-in was very rude and unprofessional. It affect the image of hotel.com by taking this kind of agents to be included in the web brochures.

It is exellent location in hart of the town.. Big rooms.. But have bad furniched.. The bed cover sheet is very dirty and bugs in the bed and floor. and also the towel is very old. The room service is olso bad.

It is exellent location in hart of the town.. Big rooms.. But have bad furniched.. The bed cover sheet is very dirty and bugs in the bed and floor. and also the towel is very old. The room service is olso bad.