There was mildew on the duvet and the room generally was unclean. Breakfast was inedible - I had what I can only describe as a raw egg on my plate. I ended up booking another hotel and leaving this one.

The hotel was nice, the beds super comfortable and excellent drinks at the bar

Very very loud- no sound buffering in the walls. Primary problem was all the hidden fees. I paid for everything upfront for two nights which said taxes and fees included. But on check out they charged tax on the room for each night as well as charging $45/night PLUS $5.00 tax ($100 for two nights) to park on their property. This was above and beyond what we tipped the valet. Anyone in town could park in their garage for the same amount which was posted at $45/day (and whoever heard of charging tax on parking fees??), so I feel like since we paid a premium for the room and stayed two nights- the parking should have been validated and free as a guest, especially when my booking said “Paid with all taxes nd fees included”. When I tried to get customer service to explain this to me- they were very short and rude and said they were allowed to charge this. I told them I don’t believe I would stay there again because they didn’t disclose any of the extra fees at booking which was required to be prepaid, and customer service said “that’s fine, one person taking away their business isn’t going to make dent to us”. So no, $100 did not break me but it was the principle and rude customer service which makes me feel like I wouldn’t want to stay at a Sheraton again- at least in New Orleans as there may be different policies at other locations

Nice hotel, comfortable rooms.

Staff not overly helpful, often felt we were a nuisance. Bar not open until 5 pm. Really noisy rooms, right on Bourban St, great if you don't come back until 3/4 in am but for us the noise was awful from the clubs and bars. Wouldn't return and would recommend it. I think the price you can get much better value elsewhere.

Chambres propre, fonctionnelle, moderne et entièrement rénovée. L'emplacement est idéal sur Bourbon Str. Parfait pour entamer la visite de la ville. Certainement le plus central de toute la ville; Le personnel a été gentil et arrangeant notamment les valets de parking. que je remercie

Le petit déjeuner n'est pas à la hauteur d'un hôtel comme celui là. Peux de choix et 4 jours sur place = 4 fois la même chose sans possibilité de déroger malgré un large choix à la carte pour un prix similaire

I love how the property is literally on bourbon street easily accessible to the night life and daytime activities. Literally a 5 min walk everywhere including to Jefferson’s Square.

I didn’t like how it had roaches baby roaches with eggs on the 5 floor. They moved us to an upgraded room however with a balcony view.

Everything was great as far as the Hotel. Room was comfortable and didnt hear any noise at all. Room was very clean and staff was friendly.

This has nothing to do with my stay, what i didnt like was the extreme heat, yes i know where i was and what month it was but boy was it hot.

Location

Noise

Location is perfect. Walking distance to everything. Staff was very helpful and friendly.

Only thing I didn't like was that my eating utensils and glass was dirty. I noticed it halfway thru my meal. Everything must be cleaned and washed properly before a patrons food is put on it and served to them.