Staff was very professional and polite

Everything seemed outdated. There was blood stains on some have towels, floor was dirty and there was white dry residue stains on certain spots on the floor. Showered was rusted.

loved the cookies and breakfast daily the staff were so thoughtful and nice. I had one problem and they took care of it. The pool was awesome

I think Housekeeping forgot about us until I had to go down to the front desk .

short breakfast

Excellent and nutritious

Nothing

Location was great for our needs

Your bill is confusing

Chandler at the front desk was awesome and the breakfast staff were lovely.

the breakfast offerings were very basic and some of the front staff were rude.

We moved here from Sanibel because of the Hurricane Ian evacuation. The hotel staff did an outstanding job during the 12 hours or so of hurricane force winds on Wednesday 28 September, providing lots of support and keeping things running as far as they were able as we lost power, internet and water during the course of the day. They even managed to produce a range of breakfast items on Thursday morning, which was the last thing I'd expected. A huge well done to everyone, especially as they must all have been concerned about their own family, friends and homes.

Fantastic staff! Everyone was super friendly and helpful! The location was under construction while I was there, but other than one morning, I really didn't notice too much noise. Lots of old fixtures in the hallways though.

The only thing I would complain about is that I was in a wheelchair-accessible room, which I did not need, and it had very limited storage as a result. Also, some of the accessibility situations were just wrong. For example, the bathroom door, while wide enough, was installed with the swing the wrong way, and there was a tub rather than a walk-in shower in the bathroom. While there were plenty of grab bars, there should be a transfer bench or other accommodations to allow transfer into the shower from a chair. On the same vein, there was NOT a grab bar next to the toilet, as is ADA standard. I know it's picky - I'm a CAPS-certified Kitchen & Bath designer, so most people probably wouldn't notice these things. I don't say these to be a pain, or to sound like I'm complaining. I sincerely hope it helps with any future remodel needs in the hotel.

The staff was very friendly and accommodating.

location

breakfast food was cold…

location

it’s old and in need of renovating

Pool was nice warm and clean. Bed comfortable and look very nice. Breakfast was good.

My room I saw little roaches in the table and wall next to sofa bed. I had my son sleep with us in the bed instead of sofa bed. Other thing was the kids running around in the hallway and knocking in the door doing pranks. Other than. That everything else was good.

Breakfast bad. Location good

Breakfast and snacks

I didn't. the options were not appealing so I ate cold cereal and then did not come out for breakfast after that.

Having a toaster and offering the option of toast or a bagel would have been an attempt to address those who can't or don't eat anything with sausage.

Location was good, WIFI worked well, bed was comfortable.

The facility and rooms are tired.. Didn't enjoy all the garbage dumpsters being emptied at 3AM. The Breakfast was not good. Didn't even have bread to make toast, everything was prepackaged.

That the pool wasn't heated and was very very cold!