Nada lo peor experiencia que eh tenido en un hotel Lo elegí por seguro siendo que era un lugar donde ahí mucho turista y resulta que roban tus cosas oh entran quien sea a tu lugar seguro donde elegiste descansar

La seguridad fue pésima no supe a qué hora fue que se perdieron mis cosas personales

Great staff and very helpful answering questions.

I had no issues.

Property was very nice and clean, As well the staff was extremely nice and helpful. 100% would recommend

N/A

Great lounge with snacks and drinks

Overall the room Was nice and clean . Huge and very spacious. The pool and jacuzzi was nice as well

The only thing that sucks Was the shower ... the shower head was working properly and also the ice machine was broke and vending machine wasn't working properly.

Clean and space room plus the very nice interior design or the suites

It would be nice it it had at least a continental breakfast

The location, interior, and staff was very attentive.

Our sheets were dirty and had hairs and stains.

Very beautiful close to where we were

The bed wasn’t as comfy as my last stay

Good location, nice room and access to the club lounge for complimentary water and drinks

Elevator was making a loud sound

Cleanliness and relaxing

Staff was great, friendly and helpful. The rooms were very clean and a very good size !

Everything was good except the humidity levels in the room were a bit uncomfortable for the stay

Convenient 

No valet parking, had a wedding which consumed the entire parking lot. They attempted to appease the guest, however, we are parked in the fire lane.

When I checked in July 22nd around 3-3:30pm, I was helped by a woman named Jamie. Honestly she was really rude. She came off condescending. I gave my ID for her to look up my stay. She never gave me any details about my stay. She just asked me to insert my credit card. The first time I entered my card it declined because I inserted an expired card by accident. She told me it did not go through, so I checked my card and that is when I realized my mistake. But I did proceed to ask how much I was being charged for as well because she never gave me any details what so ever. She told me the full total and amount due was $241.46. Which I had booked and paid through booking.com in full. She told me very rudely that I hadn’t paid anything and that I owed the $241.46. She asked how I paid, I told her through booking.com and paid with affirm through the booking.com app. She said she didn’t see anything and she wants to see how I paid. So I showed her my affirm app to show that it was approved and my booking was confirmed but she didn’t understand how that worked and proceeded to embarrass me and say I haven’t paid anything so why am I questioning why I owe. That she saw nothing from her end that any payment was made and asked her coworker to look and for me to again explain because it’s not making any sense what I’m saying. She’s never heard of anything like what I had explained. The gentleman coworker stepped over and showed her that it was paid and I owe nothing but the deposit because it clearly said that it was paid in full. After, she continued to talk under her breath and I didn’t appreciate it. Point of the fact, she needs to learn how to approach a situation that could have been easily settled if she read the screen. I was completely embarrassed as there were other people at the check in desk. I, as the guest shouldn’t have had to explain myself nor how the payment was made if it shows on your guys end. Customer service needs to be improved. I also spoke to booking.

The hotel and rooms are clean. BUT the mattress OMG is horrible if you’re couples. It’s old and swinging when we moved our back.

Clean comfortable room

Room,Clean