Basic Tulum
Hotel in Tulum
Hotel a 3 stelle
Motivi per prenotare
Include gli elementi essenzialiGiardino, Piscina, Cucina o angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa hotel
Basic Tulum
Dotato di una piscina esterna aperta tutto l'anno e di una terrazza solarium con sedie, l'Hotel Casa Santiago Tulum si trova a Tulum, nel tranquillo quartiere residenziale di La Veleta, in una cornice di natura e comfort, a solo 1,5 km dal centro di .
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
È consentito fumare
Parcheggio
Balcone o patio
TV
Giardino
Adatto alle famiglie
Mappa di Tulum
Attrazioni nelle vicinanze
Camere disponibili
Apartment with Balcony
1 Letto king size • 38 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Recensioni
100% di recensioni verificate
3.0
The hotel was small as it only has 6 rooms. The room was clean and had a little balcony area where you could relax. Outside of the room the hotel had a small pool which was clean and not crowded with sun-loungers. The staff onsite were courteous and friendly whilst answering many of our questions.
Unfortunately, we had some obnoxious guests during our stay who would go out and party then come back screaming obscenities in the early hours of the morning that disturbed the otherwise peaceful vibe. Then when they left they banged their suitcases down the stairs very loudly.
Areas I believe the guest experience could be improved is by increasing the water pressure in the shower, as the water barely trickled out and by offering breakfast to the guests which it did in the past.
4.5
Great beds, large room, super clean, super friendly staff, very close to great food. We forgot our passports in the room and they kept it safe until we were able to go back to the hotel to get it back.
The pool is really small, the pictures of pool are misleading
4.5
Room large and clean, we had the top floor with balcony and table etc. All windows have mosquito nets and there is a ceiling fan as well as AC. Small communal area downstairs was useful and the staff always cheerful and helpful. It is walkable to loads of restaurants and a short drive to the beach.
nothing to complain about
4.5
The staff was amazing. Enrique and Mayumy did everything to make us feel at home. Special thanks to Enrique for taking such good care about our questions and needs. The room was very big and comfortable. Air conditioning worked great. Wifi was also great and worked very well. There are a lot of good restaurant options around. Bikes are offered for rent in the hotel.
The hotel is not very close to Tulum center, which can also be good as it was quiet with less traffic. It is far from the beach.
5.0
lovely spot, quiet and close to good restaurants. Enrique is very kind and accommodating!
5.0
the staff were incredibly accommodating. the rooms were spotlessly clean
4.5
Huge and comfortable room, friendly and very helpful stuff.
3.5
Very spacious rooms, good shower, comfy beds.
Room 4, second floor.
Although the hotel is in a fairly quiet area, there are roosters next door. So be prepared to be waken up at 0430hr...
Transport of some kind is also needed to be able to explore. The hotel is far from the beach area and cenotes.
5.0
value for money.
location is great. people are super drier and nice.
the pool is pretty small, but it’s fine.
4.0
The staff are exceptionally helpful. Beds firm as I prefer them and room, grounds very clean! It’s very quiet but close to gourmet coffee shops, Italian bistros and wood fired pizza places!
4.5
Loved it so much! Everything was great! Very nice staff, excellent room and the location was also very convenient.
The only thing I didn’t like was that we couldn’t have breakfast at the hotel.
4.5
Great trip. Small and cozy hotel with super friendly staff
wifi
5.0
Staff is very helpful and friendly.
Location is just perfect next to many main spots and we can rent bykes and ATV with the hotel which is greaat.
We felt like home at Casa Santiago, will recommend this place 100%
4.5
Big room, and nice staff during the day.
Lack of facilities, I.e. can’t buy drinks from the hotel, nor is there any info re. ordering in food.
Towels were dirty 2 days.
Need a car to explore Tulum properly
5.0
clean and super good sleep. the staff was super friendly and helped us a lot
They try to sell you tours which are very touristic. Casa tortuga was a bit disappointing but not too bad
4.5
Size of the room, balcony, location.
The bed sheet had a stain.
5.0
wonderful, such a great find I the heart of some good restaurants . great staff!!
nothing
3.5
free water and coffee. big room
pool seemed to be ver dirty
2.5
The location was great, very close to bars and restaurants. You can rent bikes from the hotel, but they can be found cheaper elsewhere.
The room was huge!
There were loads of mosquitoes in the room when I arrived so I got bitten a lot. The pool is really small, smaller than I'd thought from the photos.
The hotel took a "pre-authorisation" on my card for the whole cost of the stay and a deposit for the towels (amounting to almost £200). He said that he would cancel this cost of my stay and charge my card again as they had to do the pre-authorisation. He said it would be returned to me within 72 hours. I queried this and asked if he could not just push through the pre-authorised amount, considering it was already pending but he said he could not. Its now been 8 days and the money still hasn't been returned to me. I've messaged him a few times and now he has told me that it will be within 20 business days, which I think is totally unacceptable.
The hotel also offered to arrange an airport transfer for me which was great, but due to me travelling, I didn't have signal. I arrived in Mexico and sent a message to ask if one had been arranged but didn't get a response, I then found my own taxi after going through passport control, etc. And got a message from the owner when I had left the airport to say that a driver was there waiting for me. I apologised a lot and he said it was fine, but he was annoyed and a bit rude when I arrived.
Everywhere was clean, but there was quite a smell from the drains (which isn't uncommon for Mexico)
4.5
room size, furniture, balcony, sun beds, Wifi, bathroom, staff support, staff friendliness
noise from nearby restaurants/clubs during the night
5.0
I loved how helpful Enrique and Martin were super helpful. They went above and beyond to help us with car rentals, room bookings, suggestions about Tulum and even other places. Very friendly and helpful staff. Thank you. We really enjoyed our room as well. Had the best sleeps :)
5.0
nice big room with big comfortable bed. hot shower
nothing
4.5
Good location, big room
5.0
The staff are absolutely amazing! Super helpful with everything. The rooms are large and clean. The hot water in the shower is great. There is free coffee and drinking water in everyday and location in La Valeta is Perfect. I would stay here again.
5.0
The personel, clean spacious room.
everything was good here.
maybe a chrome cast so that is can stream stuff from my phone to the TV or a HDMI cable so that I can connect my laptop. also a small cabinet around the fridge so that you hear it less in the night.
4.5
Very central but still quite
Very helpful staff
Private parking
Slightly hard to find
Slightly hard to find ;)
Beds where kinda stiff
5.0
Very friendly staff, bikes to rent for 150 mxn pesos without any troubles. Nice an big room very comfortable. Airconditioner worked perfectly. Best rooms we had so far in Mexico! Bars in a fiew meters. Very nice italian restaurant 5 minutes away.
I had an online exam for university and it was so calm, I could easily concentrate. The wifi worked fine.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Tulum?
Il prezzo medio per un affitto a Tulum è 204 € per notte. Questo affitto è 23 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Basic Tulum. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Basic Tulum è disponibile una piscina. Buona nuotata!
Basic Tulum accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Basic Tulum?
Abbiamo trovato 10 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e è consentito fumare.