Great location, easy quick drive into town and near my friend who we were visiting. Local shop and takeaway to get food which was handy. We had a problem and the woman I spoke to on the phone was very pleasant, apologetic and helpful.

There was mould on the bedroom wall, which was particularly unfortunate as we had a baby with us. Reported this and was offered to move the next day but the alternative place was not a great location for us and didn’t have parking. We had plans all day so decided moving wasn’t suitable and accepted a partial refund. I felt this should have been more but agreed to disagree. Aside from the mould the place could have been cleaner.

Travelled alone with my 3 kids and felt very safe staying in the flat - great location and decent bakery for a morning coffee just down the road. We had everything we needed and it was spotless on arrival. Travelled by Uber most days which was between £4-5 to the city centre. We would definitely stay again.

The apartment was lovely. Cheaper than a travelodge. Really good value for money. Was a 30min walk to the centre but we don't mind the walk.

Nothing

Perfect lower ground floor flat in york which was ideal for a friends weekend away. Accommodation was basic, but have eveything we needed for a short stay with toilet roll and hand soap, washing up liquid provided.

The standard of cleaning was very poor. The put up bed in the living room was really grubby, with used cutlery and food crumbs found in the mattress, and the sheets stained. We actually had to remove the mattress and shake it outside. The main master bedroom bed was comfortable enough. The noise from the upstairs flat was also pretty loud, with lots of stomping and music playing at around 1am so not ideal if like us you like your sleep. Location wise im glad i had my car to collect my friend from the train station as its a good 20min walk along a busy road from the train station. Certainly doable but with bags and luggage i would recommend a taxi. If however your going to and from out the centre this could get costly. Parking outside the flat was no problem. Access is via a key safe and easy to get in. There was water pouring down from the gutter on one night which flooded the outside porch area, but by morning it had gone. Minor problems. Up the standard of cleaning and the review would have been better.

great location

none

Very comfortable stay. Smooth check in and check out.

None

We didn't know where the sheets and extra blankets were for the pullout sofa bed. After a few phonecalls we were able to find them in the storage beneath the main bed. Grand job

We enjoyed the comfort of the bed and having access to a full kitchen which was fully equipped with all the necessary items we needed. Having a wash/dryer was also a plus having young kids.

Unfortunately for us, it was extremely noisy when people where coming into the property above us as we constantly heard doors slamming, people talking loudly, and things being moved around at all hours throughout the night which in turn woke my kids. I would definitely say that was the least thing we enjoyed about our stay. I think knowing what I know now in regards to the noise you would hear above the property, we probably wouldn't stay there again especially with our young kids.