The position

Lots of small things didn’t work- shower arm; safe

Convenience

A bit old and out date. Their sub line iClub is better

Расположение.

Персонал - быдло. Кричат на клиентов и показывают средний палец. Номера старые, кругом плесень.

Only location

Old, outdated, smelly, bad in general…

ใกล้แหล่งช้อปปิ้ง SOGO / Landmark เดินทางสะดวกดีมาก / ห้องกว้างดี

กลอนที่ล็อคห้องเจ๊ง / lobby มีที่ประมาณนึง ไม่มีห้องน้ำ ต้องเข้าที่ห้องเท่านั้น

前台人员服务态度两个人天差地别

客房卫生

The location is good with direct access to the tram and bus services, and a short walk to the Causeway bay MTR station. There are a lot of good restaurants and shopping malls within walking distant. The hotel, though old, is well kept, clean and comfortable. The Chinese restaurant on the third level offers traditional Cantonese dishes and Dim Sum at reasonable prices.

The service quality of the hotel is terrible! I have issues on two occasions with staffs with bad attitudes. 1) I tried to get a taxi in the morning and the concierge just asked me to wait at the taxi stand. When asked if he call a taxi for me, he replied it is difficult to get a taxi in the morning and I have to wait (terrible attitude) 2) On the day of my departure, I tried to ask for a late check out at 11.00am because of an appointment at noon. The Reception staff asked for my room number before saying that the hotel is full and I have to vacate the room by noon. When I went back to the room to pick up my luggage, I found that my key-card no longer has access to the room and have to go back to the reception (and queue again) to report the key-card malfunction. The staff wants to verify my personal data in great detail (even though I was there just 15 minutes ago) asking for confidential personal information in front of other guests within hearshot. I have wasted about 40 minutes in total just to ask for a late checkout that was declined. I had to check out, leave my luggage at the concierge before going for my appointment which in the end resulted in my being late for my appointment by 1 hour.

Lokatie

Kamer oud. Tapijt vies en schimmel in de badkamer (voegen!)