Room was spotlessly clean and staff were friendly and helpful. The hotel is in a relatively quiet location, a 5-10 minute walk from Golders Green tube station and also well served by several bus routes.

No disappointments.

Good location

Building itself and the deco was a bit old and tired but I suppose the price reflects that

the matresses were very comfortable and the hotel is close to a metro station

found dirty socks in a drawer (which stayed there even after two housekeeping visits), after which i didnt trust the hygiene enough to eat breakfast at the hotel, the room was so small that the door could barely be opened enough to get in (it was blocked by a bed), there was never anyone at the reception desk, not even at check-in and check-out hours. In general the hotel looks decrepit, do not trust the photos on booking.com

Not one thing it’s a dump

Not one thing it’s a dump

The staff were polte and helpful and the bed was comfy

Cleanliness could have been a lot better and the rooms were very old and battered, also tea and coffee was in the room but no milk I asked for milk and was told I had to go to the shop and buy my own as its not supplied 🤔

The room was clean with everything needed.

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The property is in shambles

It’s in very pot condition

Nothing

Everything it was filthy! I do not know how you could even have this property on your site!

Staff were helpful with trying to sort issues below. Location was good for the event visited

Electrics did not work in room (only washroom light worked). Staff sorted following morning but when I tried to charge phone electrics tripped again. Sink had leaking taps and no plug. The roller blind was broken and you had to stand on bed to operate it. Wallpaper falling off the walls. Shower was from the 1970s. Room needs a total revamp. The room was not worth the money. Stopped in hotels over many years and this one is the worst I have come across

perfect location- sadly we had a funeral to attend at nearby crematorium

room and hotel in state of disrepair and filthy chair left in room

They asked me to contact them to arrange check-in but were entirely uncontactable by phone, disconnecting or having audio problems with every number they gave me except for the one that was for the wrong hotel. By email they just asked me to call and gave that number for the wrong hotel. Wound up having to change my plans at the last minute because I figured I was heading for a locked front door. They did not offer a refund.

location staff

facilities

Basic but just what needed for the night

Tightness of bathroom and going around it

Room was mouldy & smelly, shower was hard to get temperature correct.

I did not like anything about this place so dirty mold all over the walls in the double bedroom what they wanted me to stay in they give me a twin room in the end but that wasn't perfect either we wanted a double because I was with my partner never will stay here and really wish it gets shipped down

Did not like anything

nothing wrong choice expensive and bad choice

nothing

nothing

the room was mouldy and the floors were damp it smelt of mould and dirt it was just uncomfortable stay the shower was dripping and flooding the bathroom you can hear the staff and other guests banging around at night

cheap

No hot water

The transportation proximity (5mn walk to get to the nearest train station and bus).

Approximately everything about this "hotel" The front desk manager was extremely unfriendly and seemed really annoyed by our question (such as "when do you think our room will be ready ?" Because or wasn't, and WE arrive late) Once in our room, we witnessed humidity Everywhere (black stains on the walls), the main radiator didn't work, sheets were stained, and we didn't even dare put our coats inside the cupboard (again, black stains -possibly mushrooms-inside, dust, and the smell...) I found a dead spider inside one of the folded towels The second Day, we discovered that one of the two keys that were given go us wasn't actually a spare Key, but the one that opened the main entrance (It would have been nice to be notified when we got the keys the 1st Day). Oh, and someone tried to get inside our room the first night, around 3AM... We also had to wait until day 3, or Ask, to get room service (if we can call it THIS a "room service", because the stained sheets were still here and the micro mini soap tubes that were empty weren't replaced by New ones...) The only moment where the receptionist had a half smile, is when we left and get him his keys black. For the price we paid, all THIS Is unacceptable The only thing that we didn't like during our trip to London was the hotel If you can, don't book a room in this one, it's awful.

excellent value for money. Golders Green itself is a great place for all kinds of food, too.

the mattress is a bit soft

fairly quiet area

Tea and coffee in room and empty mini fridge but no milk or spoons. no shower door on cubicle so floor got soaked, mould on ceiling in shower room and radiator in there covered in rust. The bedroom was tatty and dated.

Basic functional hotel. Nothing fancy, does the job, entirely satisfied!

All very nice, also very quiet and friendly and, especially important for me, Jewish guest's and staffing.

Breakfast was not included.