We enjoyed a quick weekend getaway here. Haven't been since before covid. Really nice staff and good options for dining. Property is currently being renovated, so some of the areas are in construction. Spacious rooms and beach is close by - loved the Frisky Fox and evening entertainment. Shame to see the Belgian Beer cafe is no longer nearby but everything else good

I hate when a hotel doesn’t have a bathroom bidet especially when you are in the UAE

Our expectations were low due to the score of 7. No need for such a low score. It was fine. Good value for money for an overnight stay.

Very nice hotel in good location. Room service food was good and affordable. Nice view of pool from room. Not far from al hamra mall and supermarket. Only mishap is false advertising. If you book standard room thy put you in a village about 300 meters from main resort which has the beach and more activities.

Very nice hotel in good location. Room service food was good and affordable. Nice view of pool from room. Not far from al hamra mall and supermarket. Only mishap is false advertising. If you book standard room thy put you in a village about 300 meters from main resort which has the beach and more activities.

small - disappointing amenities, not more than 3 star accommodation.

its amazing! rooms are huge and very comfortable...the place is awesome...but one thing was very disappointing is that NO FREE WIFI inside the rooms, you have to pay to connect!

I got a room upgrade . Nice, big beautiful room.Very friendly staff

I got a room upgrade . Nice, big beautiful room. Very friendly staff

My trip seems like two different trips. The first part was not nice and i did not feel welcomed. Then a miracle happened and the latter part of my trip exceeded all expectations. My friend was having a general discussion one day at the reception and was asked if he is pleased. He expressed his dissatisfaction on a couple of key points. What happened then shows the importance of having the right people in the right place. Accidentally the person asking the questions happened to be the hotel manager and he went in big time to make the latter part of our trip a success. First of all we were moved from the village to the residence which gave us an easier access to all the services. Secondly he upgraded us from 2 separate rooms into one big room with two separate bedrooms so we could spend time together in an easier way. On top of all this he helped me get access to premium wifi which was very important for me. What a gamechanger. Thank you so much!

Room was nice cleaned every day, fresh towels each day. Great choice for breakfast.

Website showed a beautiful one building concept but i was surprised to find out that my room was i a separate village area. Send 4 emails to the hotel prior to my trip - not a single response.

Room / food was not at 5 star hotel levels although advertised as such

Usually my favorite choice when in RAK, good facilities such as restaurants, Bar, good gym, professional spa. I'm here every year with the same points to adress every year. They should put a chair in the room. This would perfectly match the existing desk. They take almost 20€ per day for in room wifi. That's a deal breaker and next time I will most likely stay somewhere else in rak.

We had a great weekend, many activities can be done by kids & teens. Love the place & the breakfast.Advisable for family & friends weekend.

We had a great weekend, many activities can be done by kids & teens. Love the place & the breakfast. Advisable for family & friends weekend.

We took a 3 bedroom apartment for 3 days with breakfast included. Pros: Well appointed rooms, efficient hotel staff, nice pools, good beach front. Everything is conveniently compact - 3 minutes from room to pool. Kid/family friendly and food was decent. Close to a small mall, if needed.Cons: Need more fruit and cereal choices at breakfast, in room WiFi is an additional charge, outdoor bars close at 10:30pm.

We took a 3 bedroom apartment for 3 days with breakfast included. Pros: Well appointed rooms, efficient hotel staff, nice pools, good beach front. Everything is conveniently compact - 3 minutes from room to pool. Kid/family friendly and food was decent. Close to a small mall, if needed. Cons: Need more fruit and cereal choices at breakfast, in room WiFi is an additional charge, outdoor bars close at 10:30pm.

Location is good near a Al Hamra mall. I didn’t like that the hotel has two properties I didn’t know that before we went and we had a junior sweet in the village area that has only a pool and the rooms are straight on the pool. If you want to go to the beach you have to walk to the other property. We had to go to two receptions to do the check in it took a long time. It was Arabic night buffet but food was not good. Overall it was a pleasant stay but could’ve beeen better.

I arrived at the location that I booked and they pulled my reservation, however they said it did not show breakfast nor pool side view. Took over 30 minutes going back and forth and looking at my email confirmation and the res in the hotels.com app to agree this is what I booked and paid for. Then I’m given a printout and told I’ve been upgraded (over booked die to dance festival...) to the property across the street. It is a nicer property however it took another 30 min there to get my key. The room was spacious but mot cleans well and the bathroom ceiling leaked. Breakfast had a nice variety. However, I went toward the end, so when I asked for an omelette the chef said I could only get cheese and mushroom, I didn’t push it because I did see the remaining empty containers. Then a lady came after me and told him she wanted an omelet with all the delish veggies that I wanted and he asked someone to go to the back and get it. When I asked what was up with that he just smiled and said it was the end of breakfast.

I arrived at the location that I booked and they pulled my reservation, however they said it did not show breakfast nor pool side view. Took over 30 minutes going back and forth and looking at my email confirmation and the res in the hotels.com app to agree this is what I booked and paid for. Then I’m given a printout and told I’ve been upgraded (over booked die to dance festival...) to the property across the street. It is a nicer property however it took another 30 min there to get my key. The room was spacious but mot cleans well and the bathroom ceiling leaked. Breakfast had a nice variety. However, I went toward the end, so when I asked for an omelette the chef said I could only get cheese and mushroom, I didn’t push it because I did see the remaining empty containers. Then a lady came after me and told him she wanted an omelet with all the delish veggies that I wanted and he asked someone to go to the back and get it. When I asked what was up with that he just smiled and said it was the end of breakfast.

I arrived at the location that I booked and they pulled my reservation, however they said it did not show breakfast nor pool side view. Took over 30 minutes going back and forth and looking at my email confirmation and the res in the hotels.com app to agree this is what I booked and paid for. Then I’m given a printout and told I’ve been upgraded (over booked die to dance festival...) to the property across the street. It is a nicer property however it took another 30 min there to get my key. The room was spacious but mot cleans well and the bathroom ceiling leaked. Breakfast had a nice variety. However, I went toward the end, so when I asked for an omelette the chef said I could only get cheese and mushroom, I didn’t push it because I did see the remaining empty containers. Then a lady came after me and told him she wanted an omelet with all the delish veggies that I wanted and he asked someone to go to the back and get it. When I asked what was up with that he just smiled and said it was the end of breakfast.

Nice hotel for hangout with very good and many water activities and amazing staff except little misunderstanding with the booking that we made about the location of the rooms and the apartments. Also the kitchenware wasn’t available, only upon request. But overall the staff and especially Mr. Ahmed was very helpful and supportive, thank you very much really appreciated.

In general the stay was great. Room clean, with very comfortable bed, thanks to reception staff, they gave us room with balcony facing the pool. You can use both territory of Al Hamra Village and Al Hamra Residence so total you have 3 pools, amazing beach, table tennis, health club and I think more facilities which I did not notice. The price for HB was ok untill we went for dinner and found out that they had very limited choices of food (literary we could eat only shrimps), all the rest food was salty or sour, super liquid soups with minimum ingredients, from all the desserts the only good one was chocolate cake, side dishes only rice and very simple vegetables. And water is not included. Fine, it happens, but the price of small bottle 18 dhs! Even on Sheikh Zayed in Dubai it will be 10 dhs max. And food of this quality you cannot eat without water so you have no choice. Free wi-fi works only in public areas and on the balcony, I cannot say that it made much inconvenience for me but the fact that to use Internet in the room I have to pay only 84 dhs (its a quotation, please, tell the person who said this that 1 month Internet cost 200 dhs so 84 is not only) makes me feel that the hotel tries to squeeze maximum money from guests for nothing, add to this 18 dhs water. Breakfast had more choices but the quality of sausages, cold cuts was very low and the bakery was not fresh although good variety. If you take RO or BB it is ok, but HB does not worth the money.

In general the stay was great. Room clean, with very comfortable bed, thanks to reception staff, they gave us room with balcony facing the pool. You can use both territory of Al Hamra Village and Al Hamra Residence so total you have 3 pools, amazing beach, table tennis, health club and I think more facilities which I did not notice. The price for HB was ok untill we went for dinner and found out that they had very limited choices of food (literary we could eat only shrimps), all the rest food was salty or sour, super liquid soups with minimum ingredients, from all the desserts the only good one was chocolate cake, side dishes only rice and very simple vegetables. And water is not included. Fine, it happens, but the price of small bottle 18 dhs! Even on Sheikh Zayed in Dubai it will be 10 dhs max. And food of this quality you cannot eat without water so you have no choice. Free wi-fi works only in public areas and on the balcony, I cannot say that it made much inconvenience for me but the fact that to use Internet in the room I have to pay "only 84 dhs" (it's a quotation, please, tell the person who said this that 1 month Internet cost 200 dhs so 84 is not "only") makes me feel that the hotel tries to squeeze maximum money from guests for nothing, add to this 18 dhs water. Breakfast had more choices but the quality of sausages, cold cuts was very low and the bakery was not fresh although good variety. If you take RO or BB it is ok, but HB does not worth the money.

In general the stay was great. Room clean, with very comfortable bed, thanks to reception staff, they gave us room with balcony facing the pool. You can use both territory of Al Hamra Village and Al Hamra Residence so total you have 3 pools, amazing beach, table tennis, health club and I think more facilities which I did not notice. The price for HB was ok untill we went for dinner and found out that they had very limited choices of food (literary we could eat only shrimps), all the rest food was salty or sour, super liquid soups with minimum ingredients, from all the desserts the only good one was chocolate cake, side dishes only rice and very simple vegetables. And water is not included. Fine, it happens, but the price of small bottle 18 dhs! Even on Sheikh Zayed in Dubai it will be 10 dhs max. And food of this quality you cannot eat without water so you have no choice. Free wi-fi works only in public areas and on the balcony, I cannot say that it made much inconvenience for me but the fact that to use Internet in the room I have to pay only 84 dhs (its a quotation, please, tell the person who said this that 1 month Internet cost 200 dhs so 84 is not only) makes me feel that the hotel tries to squeeze maximum money from guests for nothing, add to this 18 dhs water. Breakfast had more choices but the quality of sausages, cold cuts was very low and the bakery was not fresh although good variety. If you take RO or BB it is ok, but HB does not worth the money.

when we arrived they did not have our reservation in the system and took time to find it. They scrambled to find us a room and when they did, we went to the room and found the door open. We went inside and started to unpack and suddenly a maintenance man came in from the balcony! He came in and out 3 times fixing something on the roof and needed to get access from our balcony? In addition, the wifi in the rooms was chargeable at 80 AED per day!! Unbelievable that we have to pay this much for wifi in 2018. breakfast was average but the waiting staff was very friendly. Overall i would not book this hotel again

A bit disappointed as our hotel voucher said pool view rooms but when we got there they gave us one room overlooking the road and one with a garden view but no balcony. I complained to the management and they said it should not have said pool view as there are no standard rooms with a pool view. They said this was the fault of Hotels.com not them and they would be contacting the company. As a compromise they changed my daughters room to one with a balcony. The hotel itself was good and we upgraded to all inclusive which we found to be ok food and drink wise. We found the breakfast buffet good and the lunch time and evening meals in the palace part of the resort were very good.

A bit disappointed as our hotel voucher said pool view rooms but when we got there they gave us one room overlooking the road and one with a garden view but no balcony. I complained to the management and they said it should not have said pool view as there are no standard rooms with a pool view. They said this was the fault of Hotels.com not them and they would be contacting the company. As a compromise they changed my daughters room to one with a balcony. The hotel itself was good and we upgraded to all inclusive which we found to be ok food and drink wise. We found the breakfast buffet good and the lunch time and evening meals in the palace part of the resort were very good.

We would rate Al Hamra Village somewhere between 2- and 3-star. Pros: large balcony, 7-8 minutes walk to the beach, good English pub. Cons: sleepless nights (no soundproofing at all), catastrophic breakfast experience (stale food, aircon does not work), broken sanitary fittings, horrendous sewerage smell, no free wifi.

We would rate Al Hamra Village somewhere between 2- and 3-star. Pros: large balcony, 7-8 minutes walk to the beach, good English pub.Cons: sleepless nights (no soundproofing at all), catastrophic breakfast experience (stale food, aircon does not work), broken sanitary fittings, horrendous sewerage smell, no free wifi.

جيدة جدا