Disappointed. Lot’s noise from the bar downstairs. Staff was oblivious and clueless in general. Room was not cleaned well. Overpriced. Good location

3rd stay in this hotel. 1st time was May 2023 with family and was happy with the cleanliness, room size, location and good shower! But thought it wasn't great for business stay as it didn't have a proper work desk... ended up I still stayed in same hotel 2 more times for business trip as location and overall happy with the plus points stated above. only other small negative is baggage area isn't wide enough for my suitcase (76cm) so I had to put it near bed area.

Hotel staff was amszijg and made special accommodations for my girlfriend who was still air sick from the long flight from the US

Very well located hotel near Ginza corridor. Hotel was functional and well appointed. Very helpful staff and a nice bar for a drink that got buzzy later. Small but well appointed room. Modern decoration and well maintained. Lost a star as the breakfast was awful, one of the worst I’ve had in a hotel. Eggs were cooked at least a day before and literally like rubber. Poor selection and the quality, except for the bread, was not of a standard a hotel like this should be serving. Either do a breakfast well or don’t bother. I’d be disappointed as the staff to see the hotel fall down over something that is obviously not up to standard.

Our stay at the Royal Park Canvas Ginza was absolutely wonderful! We loved being in the heart of the city -- walking distance to the JR Line, great food spots, and high-end shopping. The hotel was clean and comfortable and we took full advantage of the shower room/soaking tub to unwind and tend to sore muschles each night after full days of walking, sightseeing, and souvenir hunting. Our room was equipped with a projector and drop screen --- in lieu of a television. The hotel does not provide TV channels - instead they offer the opportunity to mirror your smart phone to their projector so you can stream from your own device. They have a pouch of cables and attachments. But we were unable to get our phones to connect properly and opted instead to relax with music and watching directly on our phones instead of trying to use the projection system. This was the only disappointment as we were hoping to watch local television and see commercials and shows in Japanese. Nevertheless, we would definitely stay here again. It's a beautiful place!!!

Nice , clean and modern design with a great area.

The hotel isn’t far from the train. Very good bars/restaurants nearby ($$$). In-room A/V setup not user friendly.

Great hotel in a perfect location. Close to shopping, restaurants and subways. My only complaint is the breakfast - same few choices every day. Could not get eggs scrambled, only fried. Staff was wonderful!

Great hotel. Great location. But their beds are hard as a rock. I know you can’t please everyone but then meet in the middle. When I say they are hard I mean the floor and it would have been the same.

Great location, five minute walk to the heart of Ginza. Lots of dining options on the doorstep. Rooms small, but not terribly so. Lively bar in the evenings.

Great location and nice design.

Got a gree upgrade to one of the higher floors. The room was amazing, clean and really big for Tokyo, with plenty of space for suitcases. The lobby is also a bar and there is a party there almost every night, so would definitely recommend to get one of the higher floors to be safe. We were at the 9th floor and didn't hear any noise at all.

I didn’t like the beds so close to the floor it’s hard to get up from down low otherwise great location

Great service. Rooms were so clean. They had laundry service.

This hotel was everything we needed and more! I found this hotel on Expedia and wish we had known about it for our first stay in Tokyo. This hotel was well located in Ginza, super quick walk to the train and many stores/restaurants. The value for everything that was included was fantastic and the hotel staff were very accommodating. I’d absolutely stay here again and highly recommend. Pros: -Biggest room we experienced in all of our 3 hotels while in Japan -Unique projector in room, easy to hook up to your phone and project movies! -Many bathroom amenities -Great shower & Toto toilet -Robe slippers in room -Incredibly clean -Free welcome drink -Several bars and a restaurant in the hotel -Scale to weigh your suitcases prior to traveling! Cons: really not anything!

It was the best !

the location of the hotel is great, very convenient- many restaurants and bars but this also means that at night it can be a bit noisy. it’s 10-15 walking distance to the Ginza shopping area which is another plus in terms of staff attitude, there’s definitely room for improvement.

Photos on website is way better than reality, but still nice little hotel. We like that its clean, quiet and convenient to walk to near transportation. Staff is pleasant and friendly. I wish they would have a different option for breakfast. We stayed 5 nights and breakfast was the same. I asked to change sausages for piece of becon for my son, but they refused. Not nice and strange for customer service. Front desk was always very helpful. I like a landry option. Every night was a music party. Our room view was horrible, they said they dont have any other room (if I new this before), although it was nice view from hotel balcony. In general, because we came to the hotel late nights, it was a good stay. Most important that it was clean and quiet.

Great location helpful staffs

The hotel check-in area is actually a bar or lounge and there are sometimes lots of people hanging around there, which can be very noisy. The room is quite clean, but it is really small. There are lots of extra charges if you want to make your stay a bit more comfortable, such as early check-in or late check-out. There is a weird projector thing on the ceiling above the bed and I was told it's in every room, just kinda creepy.

The staff here are very good. They even got me in for breakfast even though i did not reserve it. My only knock on the property was the lobby and downstairs bar/restaurant had an odd smell. Wife said it was musty/waste water odor.

Second time staying here and no regrets. Room is spacious than most others in Tokyo without being overly expensive. Great location that is near a few stations and lots of places to dine at.

Location was excellent. Clean. Not very good with breakfasts portions and coffee maker “worked” whenever the staff had the will to operate the machine. Once we were told it was broken and 5 minutes later they were serving other people capuccinos. I would recommend other people to avoid eating at the property. There are plenty of choices around!

Hotel with character. Exceptionally clean with 3 bars. I loved how easy it was to connect your own video streaming devices to the projector (FireTV Stick in my case). Every shop imaginable is within walking distance.

it's convenient and easily accessiable

The location was very central and close to train stations and restaurants. The beds were very firm. The room was a good size. It’s very odd to enter the hotel through a restaurant and often the entryway had a sewage like smell.

Excellent

We had a good experience from check in to check out, the staff at The Royal Park Canvas Ginza Corridor went out of their way to make out stay a positive experience. Complimentary amenities were given ... Just select what you need. From the usual toothbrush, comb to even face masks and body scrub! One of the staff, Mao, helped us call a taxi for the airport and went out of her way to help us with the numerous luggages we had. We were very impressed with her helpfulness. There's a 7-11 around the corner and lots of eateries just across from the property. Everything was so convenient!. Plan to stay here again the next time we visit.

pretty good location although the room is pretty small and basic.

The hotel is at a good location and convenient for everything. The room is very clean and the bed is comfortable. The only thing unexpected is there is no TV in the room. They provides a projector which you could use to show anything in your iPhone on a screen . However, after we played the projector for about 30 minutes, the machine got so hot that we got a warning sign of danger. So, we had to shut down the projector immediately.

Room size is a little small. There is no gym, sauna or pools. The front desk staff and housekeeping staff are friendly and helpful. The location of the hotel is very convenient - close to at least 3 different train stations and the Ginza shopping district. There are many bars and restaurants within a short walking distance. There is a 7-eleven store across the road from the hotel.

Good location close to transport. Staff were excellent and looked after us very well.