The staff was excellent. The beds were comfortable. The wash rags smelled like wet dogs. The windows seals in thebathroom were dirty and the room felt closed in and cold. Went to the restaurant and was only offered water to drink and burger or sandwich to eat. Iverall the entire hotel needs to be updated. Its extremely out dated. I will not be staying thete again. Ordered delivery and they werent allowed to being it to the room. We had to be called to the lobby to pick it up.

This is an average hotel. The service was good. I have no issue with the employees there. However, the hotel itself is an older hotel. I did not notice this until e were going to sleep, but there is a huge gap under the door to our room. This is fire hazard as well as a safety issue for occupants

Great location, restaurant was good and employees were all very nice.

The hotel was OK, but wanting to charge $25 to check in an hour early isn’t. It’s just a more polite way of telling your customers to FU. Message received, and I won’t be coming back.

The hotel is dated but I love the original architectural details. The beds were comfortable and the water pressure was great! Honestly would stay here again.

We had a clima processor banging back of our bed The Hole night. We could not close it. We did not close an eye for 5 minuts 😩

This hotel is in an older building in downtown Birmingham. It is within walking distance to several restaurants and the BJCC. The desk and valet staff were friendly and accommodating. If I am in Birmingham again, I will stay here.

My family and I have been staying in the area while visiting other family at the UAB hospital. We stayed here 1 night and it was absolutely fantastic! Beautiful building, comfortable and clean rooms, and friendly staff! The breakfast was also great! So we decided to stay here again the following night. While the room was still great, I couldn’t say the same about the service the secone time. The woman at the front desk seemed to be in a bad mood and it was very obvious. She was not very friendly and had a bad attitude with us at check in. There was a small mix up with our room reservations and when I had kindly mentioned it, she immediately got very defensive. I told her it was totally ok; mistakes happen. But her attitude remained the same. When she gave me the new room key she slapped it down on the counter and said “7th floor” and immediately turned away without saying another word and walked into her back office and closed the door. So that was a little disappointing. Again, I still find this place to be wonderful and will definitely recommend it to other travelers. I just hope whoever the woman was behind the desk has some better days.