Great location. The hotel is close to all amenities. Staff service is great but if you are a foodie, bring fooooooood along.

Was

Lovely friendly staff, room bright with a great view, lift to all floors . breakfast freshly cooked to order. Like any hotel the pickiest people will always find a fault but we just enjoyed ourselves and had a lovely stay in a lovely hotel.

Very friendly and was clean and welcoming. Very dated but has some lovely original features. Bedroom has washbasin in room and was awful to use. Bathroom door didn’t close properly and window I’m sure should not open this far re health and safety. Sofa was awful but bed was comfy and clean. It’s not unexpected due to being in an old building and so close to the sea which was amazing and very well located to station and shops. No view but not a problem being close to beach. Noisy deliveries out back and no nets/ voiles for privacy.

Great hotel, my ownly comment is the towel rail in the bathroom is yo close to the toilet in my opinion

This was like 3rd world jungle hotel. No air extractor in the toilet, very smelli, toilet blocked, sawer flowing into bathroom from the toilet when one flashes toilet, a layer of faeces in the bath tab , no ventilation. Bath towels and bedding not changed. Carpet old and frail everywhere. The smell was unbearable. Just imagine one trying to brush teeth in the sight of sewage in the bath tab. Public toilets were smarter than hotel toilets. I never believed such a health risk hotel exists at the heart of of a great nation of Wales. That was my first vist to Wales. I suggest Health and Safety inspection is long over due. Please do something because this is a serious health hazard. Staff accusing visitors of blocking toilets. That was very rude. We have enjoyed staying in Holiday inn Express and Premier Inn hotel in England and never had such a horrible experience where noone cares. A toilet plunger was left stuck in wash tab for visitors to use to work by themselves. I felt sick with this experience where I paid over £200 to stay for two days.

Hotel very dated and very noisy at night.

Room was clean bed comfortable bathroom was clean. Food selection for breakfast was ok for a budget hotel. Could offer vegetarian options for cooked breakfast. Clear the people who run are putting effort in to refurbish the hotel. Obviously comes down to cash. There is no parking but we found free parking outside retail park on the road opposite Kwik fit. Good central location close to town and the sea front. Staff friendly which makes a big difference all in all a good stay. One last note could do with blackout curtains in room.

convenient for shopping

Classic British hotel Owners have worked hard to bring it up to date Our room was very modern and classic all in one Bed comfy Spotless Breakfast was fresh and not greesy Loads of choice Ross who welcomed us on arrival was great Lift was important to me Close to the front Great sort stay

Room clean, staff friendly. Excellent central location

Friendly welcome. Good breakfast

Stayed here just for 1 night with my partner and our 2 year old cockapoo... location is great especially if you are arriving by train.. Its 1 min from the promenade. Its a budget basic hotel..breakfast was hot and sufficient..and doggy sausage too! Its fine for a nite or two looks as if its undergoing few renovations at moment. Service good especially the lovely young lady who served breakfast!

Very good

Great value for money, exactly what I needed for a work stay over. Area is nice and very close to the beach. Staff are friendly and available. Breakfast was good too, full English which set the morning off good. Only issue was the shower took ages (5-10 mins) to get warm, and never got hot. Other than that, would recommend.

room was a small,"cosy" double...mayve felt a bit craped with 2 people but ok for one but everything needed for a quiet, comfortable stay was provided.Breakfast was good, both the full english. and the selection of cereals/juices. Hotel is very cconveniently placed between the station and the seafront and on the main shopping street.

Very clean and helpfull staff all amenities in the room

Rooms very tired looking and rug has seen better days. Cutting boards dirty. 3 lights failed in bedroom fitting. We debated about having breakfast due to low rating but pleasantly suprised.

Decent budget accomodation, very friendly helpful staff, excellent breakfast.

Cheap and friendly enough. Bit old fashioned and needs a revamp. Light fittings lose and plug sockets lose. Bar not manned on night time.

Hotel in great location but have to book parking when booking hotel as they only have 3 spaces

Hotel is in desperate need of an overall update, door handle fell off as we entered the room on the Friday and couldn’t be fixed while Monday after we left. They gave us the wrong front door key so we had to bang on the door to get someone up at 1 o’clock in the morning to let us in. Breakfast was very good, cereal toast full English.

Friendly staff. Very clean . Nice breakfast. Good value for the money. Not to fare out of centre. Very good 😘

Beautiful old Victorian hotel. We booked this last minute while visiting friends in Deganwy and didn't want to drive home. Us and our Daschund Mabel were made to feel welcome from the outset and our room(106) was clean and comfortable. We had a nice cooked breakfast and the owner even cooked a sausage for Mabel. Would have no hesitation staying again. Very pet friendly.

It’s very central located to go to sightseeing spots but it’s noisy when people working through the corridor and you can hear clearly what happened out of the window even it’s closed. I guess it’s not double grazing window and we were at first floor facing the road with busy traffic on car and pedestrians. Hard to go sleeping ….

Nice clean hotel at the heart of town, good spacious room on first floor overlooking the square at the end of mostyn rd, excellent breakfast, no parking at hotel but on street parking was close by.

Older property, fairly well kept. Staff was pleasant and helpful. No parking unfortunately.

Lovely friendly staff n nice hotel

It was very comfortable and clean.

No bedside table ot lamp bext to bed

I would stay here again, whole hotel was clean, breakfast was good. Room was a single room and perfect for couple of nights

Good location but room was in poor condition. Leaking toilet, dirty windows, plug sockeys loose. Breakfast was fine.