It was a beautiful place. The staff was extremely nice. We did have a hiccup on the 1st 2 nights but over all a very nice establishment. Omar the engineer was out of this world. Ivy the manager was extremely accommodating. The front desk staff was courteous, and kind. I will go back. The rooms look just as the sight picture. The room was extremely clean. My husband was a commercial cleaner and this place was top notch.

Excellent area to stay, lots of restaurants and a walk to the beech.

It was very nice

Very beautiful, would stay here again next time I visit PR.. deck top was very nice , and front desk is very helpful. If I had to say something negative it would be the hot tub wasn’t hot enough but warm that’s all.. other than that literally a min walking distance to the beach and views were beautiful of the ocean.

Guest service is the WORST ..First off....we tried to upgrade our room and was told we had to contact Expedia....The Hotel manager said that we could upgrade as long as Expedia agreed ...that she would do it for for another amount per day(additional)...once Expedia agreed Ivy the hotel manager changed everything saying that Expedia didn't have INVENTORY but they did for way more a night and we would have to cancel our original reservation.....and the attitude was obnoxious....2nd thing...the air was extremely cold the first night....I called front desk...they said ok....after about an hour with no change...I went down to the front desk and asked again...the receptionist proceeded to tell me what the could do....so I proceeded to tell them what they were going to do because I was a paying customer and I was not staying for free... After a little back and forth (which was not necessary) the did what I asked of them....and they have a habit of looking at you with a stank face(caught the night receptionist looking at me) ...I'm all...the hotel itself is nice, but be careful when reserving if you reserve on Expedia because the picture is a little deceiving....but the receptionist and the Hotel manager Ivy was not accommodating....just be careful...

The property is a great find for the Isla Verde area en PR. The rooms are very comfortable, clean, and well appointed. The check in was easy, and the employees all very friendly and helpful. My only peeve was that the bed mattress could be more comfortable, as it had a slight deep towards the center, and the pillows were so high profile that I could not use them, and had to sleep without. The pillows were great to sit on the bed and watch TV, though. The area around the hotel is not the best safe wise at night time, but that is not the property’s fault. The other buildings surrounding the hotel are in need of TLC, which also is not in any measure anything the Hotel can control. The parking in the hotel is limited, but they do offer a near by parking lot that is gated during the night. Overall, our experience staying at Casa costera was very positive, and we will recommend it to our family and friends. Please do offer some low profile pillows for your future guests that might have neck issues. Thank you for our lovely stay.

Great property!

Beautiful hotel!! Will come back