I reserved a room with a King size bed for me and my wife and was given a room with two single (yes, Single) beds and was rudely told by the front desk staff checking us in that it was all they had available. Unfortunately, it was quite late at night; otherwise, we would have found a different hotel. Sadly, my wife had to spend our anniversary on two separate single beds. The only redeeming thing about the room was the presence of an iron and ironing board.

I reserved a room with a King size bed for me and my wife and was given a room with two single (yes, Single) beds and was rudely told by the front desk staff checking us in that it was all they had available. Unfortunately, it was quite late at night; otherwise, we would have found a different hotel. Sadly, my wife had to spend our anniversary on two separate single beds. The only redeeming thing about the room was the presence of an iron and ironing board.

The hotel is generally very good, if a little tired looking. Most staff are very friendly and eager to please, I just experienced one front-desk staff member who was a little rude - totally ignoring me for a few minutes then grumpily asking "what do you want?". Other staff were great though. The outside bar/restaurant is a very nice place to relax.

The hotel is generally very good, if a little tired looking. Most staff are very friendly and eager to please, I just experienced one front-desk staff member who was a little rude - totally ignoring me for a few minutes then grumpily asking "what do you want?". Other staff were great though. The outside bar/restaurant is a very nice place to relax.

Very good stay. They only problem i have notice on all my stays at the hotel is that they do not answer phone calls.

Very good stay. They only problem i have notice on all my stays at the hotel is that they do not answer phone calls.

Staff were Amazing! They politely enforce face masks for everyone.

Staff were Amazing! They politely enforce face masks for everyone.

Everything was just as expected! Loved it

Everything was just as expected! Loved it

Excellent!

Excellent!

Nothing really stands out for me. The hotel is old. Toilets and Tubs needs to be replaced. The smell in the hallway and in the bedroom wasn't appealing. It smells old. They charge for the serving tray to deliver your food to the room. The rice and stew has no taste and I got charged for the tray it was brought in. Here's the good part, excellent staff services. Staffs are friendly and efficient. Always willing to help. Overall, I don't think I'll consider another stay in Sheraton hotel.

Nothing really stands out for me. The hotel is old. Toilets and Tubs needs to be replaced. The smell in the hallway and in the bedroom wasn't appealing. It smells old. They charge for the serving tray to deliver your food to the room. The rice and stew has no taste and I got charged for the tray it was brought in. Here's the good part, excellent staff services. Staffs are friendly and efficient. Always willing to help. Overall, I don't think I'll consider another stay in Sheraton hotel.

Well it was okay!

Well it was okay!

Sheraton Lagos is a shadow of itself. Compared to a few years ago, this hotel has really lowered its own standards. First in this COVID-19 times, masks were not enforced. Second, quality, speed of service have gone down markedly. Food both at the main restaurant as well as the grill bar outside is terrible. This is not the Sheraton I knew.

Sheraton Lagos is a shadow of itself. Compared to a few years ago, this hotel has really lowered its own standards. First in this COVID-19 times, masks were not enforced. Second, quality, speed of service have gone down markedly. Food both at the main restaurant as well as the grill bar outside is terrible. This is not the Sheraton I knew.

Gym is too small and too far, waiters and waitress unfriendly

Gym is too small and too far, waiters and waitress unfriendly

Club Lounge was very nice. Buffett was great at breakfast but selection sometimes limited during dinner. Quality of food was good

Club Lounge was very nice. Buffett was great at breakfast but selection sometimes limited during dinner. Quality of food was good

Friendly and safe environment.

This Sheraton is quite bad. I arrived on. Saturday and there must have been as event so the lobby was very crowded and extremely loud. Totally not ones idea of a relaxing hotel stay. Check in was easy enough and I proceeded to my room. As soon as I came out the lift, onto the hallways heading to my room, there was an overwhelming stale smell to the place. I could hardly breathe. The room smelt no better and it took a good few hours to get over the mouldy stale smell. I considered checking out and going to stay with friends, but by then it was quite late in the evening. I did not dare to dine here cos of this. The hotel is thoroughly in need of an update and I will not be using it again.

Positives: Very good breakfast, hot shower, great pool, helpful staff in the business center. Separate transportation company that has a desk in the lobby and was readily available and easy to work with. Negatives: Older building and it was quite noisy at times. You hear carts rolling up and down the hall and footsteps from the room upstairs. Had 15000 Naira stolen from my wallet and the only time my purse and wallet was out of my site was when the bellhop was bringing my stuff into my room just after my arrival. Only some money was taken, not all. He had watched me as I checked in and also paid the transportation company. He was the only one that had the opportunity. When I was leaving the same guy wanted to assist me and reached for the same bag that had contained my wallet and I declined his assistance. They also lost my laundry and it took several calls and many hours to find it. It was 1am the night before I left before they located it. They had accidentally posted it to the room across the hall. I don't plan to stay there again.

Positives: Very good breakfast, hot shower, great pool, helpful staff in the business center. Separate transportation company that has a desk in the lobby and was readily available and easy to work with. Negatives: Older building and it was quite noisy at times. You hear carts rolling up and down the hall and footsteps from the room upstairs. Had 15000 Naira stolen from my wallet and the only time my purse and wallet was out of my site was when the bellhop was bringing my stuff into my room just after my arrival. Only some money was taken, not all. He had watched me as I checked in and also paid the transportation company. He was the only one that had the opportunity. When I was leaving the same guy wanted to assist me and reached for the same bag that had contained my wallet and I declined his assistance. They also lost my laundry and it took several calls and many hours to find it. It was 1am the night before I left before they located it. They had accidentally posted it to the room across the hall. I don't plan to stay there again.

Becoming tired (again), service often lacking.

Becoming tired (again), service often lacking.

Very clean and well run hotel. Kudos to the staff and management.

Very clean and well run hotel. Kudos to the staff and management.

Superb service, comfortable bed, great location and within minutes drive from the airport.

Superb service, comfortable bed, great location and within minutes drive from the airport.