Discovered we had paid twice . The Manager was very helpful.

Service is 5/5. Kudos to all of them, very helpful and friendly staff. Great breakfast and parking. Room is basic, just exactly what you need. Mattress a bit soft to our liking, but the pillows are superb. Had issues with toilet but minor. And the best part: no smell!

Bad smell from bathroom sink otherwise ok

Bad smell from bathroom sink otherwise ok

Service is 5/5. Kudos to all of them, very helpful and friendly staff. Great breakfast and parking. Room is basic, just exactly what you need. Mattress a bit soft to our liking, but the pillows are superb. Had issues with toilet but minor. And the best part: no smell!

Great 2 night stay lovely clean hotel. Friendly staff and manager could not do enough to help us. Easy accessable for park and ride into York centre.

There is a drain problem causing a stink. Air freshener being used to try and hide it. Bed uncomfortable compared to Premier Inn. Staff were cheery and polite.

There is a drain problem causing a stink. Air freshener being used to try and hide it. Bed uncomfortable compared to Premier Inn. Staff were cheery and polite.

Great 2 night stay lovely clean hotel. Friendly staff and manager could not do enough to help us. Easy accessable for park and ride into York centre.

Overall, very satisfied with the cleanliness, however the bathroom sink waste pipe needs cleaning, as it emits an unpleasant odor occasionally.

Overall, very satisfied with the cleanliness, however the bathroom sink waste pipe needs cleaning, as it emits an unpleasant odor occasionally.

Accommodation was clean, staff were extremely friendly and helpful, breakfast was excellent for an express hotel, evening meal at Toby carvery next door was disappointing but had no impact on my stay at holiday inn, despite being connected to the Internet it was extremely poor connection

Accommodation was clean, staff were extremely friendly and helpful, breakfast was excellent for an express hotel, evening meal at Toby carvery next door was disappointing but had no impact on my stay at holiday inn, despite being connected to the Internet it was extremely poor connection

Short break in York and excellent choice. Staff very accommodating- booked table at nearby pub and organised taxi into York. Good choice at breakfast and room was quiet,

Short break in York and excellent choice. Staff very accommodating- booked table at nearby pub and organised taxi into York. Good choice at breakfast and room was quiet,

Staff were so so friendly and accommodating. Lovely time

Staff were so so friendly and accommodating. Lovely time

Excellent,very friendly staff

The bed was very small , had roll together. There was a smell of sewerage coming from the bathroom sink every time you used it. The shower wasn't very good . The breakfast was chaotic, although it was included in the price .

Just an overnight. Had whatvwas required.

Just an overnight. Had whatvwas required.

The bed was very small , had roll together. There was a smell of sewerage coming from the bathroom sink every time you used it. The shower wasn't very good . The breakfast was chaotic, although it was included in the price .

Low cost but very clean and comfortable. Car Parking is free at the hotel as is the breakfast which is included in the price. The shower in the room is great - yes it has a curtain vs a glass door - but the water flow is excelent. Our room had a minor issue in that toilet seat was a bit loose - I did make a commnet about this and I am sure that they will fix it and secondly I purchased two small bottles of water from reception and was charges £4 for them - a bit expensive

Low cost but very clean and comfortable. Car Parking is free at the hotel as is the breakfast which is included in the price. The shower in the room is great - yes it has a curtain vs a glass door - but the water flow is excelent. Our room had a minor issue in that toilet seat was a bit loose - I did make a commnet about this and I am sure that they will fix it and secondly I purchased two small bottles of water from reception and was charges £4 for them - a bit expensive

Very good location with ample parking Friendly, efficient staff Comfortable clean rooms Lovely breakfast

I had a very pleasant stay. The staff were very attentive and kind. The breakfast was amazing

I had a very pleasant stay. The staff were very attentive and kind. The breakfast was amazing

Great location to visit York, staff very helpful, very clean, quite location. 2nd time i have stayed here. Does not disappoint. Free parking and it has the toby carvery next door.

Great staff manager fantastic never managed to catch his name would definitely stay again.

Great staff manager fantastic never managed to catch his name would definitely stay again.

Basic hotel, but clean, free parking, near York City centre. Breakfast is included in the price and is of good quality. Staff were very friendly and helpful. Only potential small negative is that there are no lifts - so this may be an issue for some people (it was not a problem for us)

Basic hotel, but clean, free parking, near York City centre. Breakfast is included in the price and is of good quality. Staff were very friendly and helpful. Only potential small negative is that there are no lifts - so this may be an issue for some people (it was not a problem for us)