Close to Haram. 5 min walk

I like the hospitality

I like the hospitality

The staff are professional and very friendly, Mr. Hatem at the reception very professional he gave us nice and warm hospitality, food is very good and the restaurant staff very friendly and nice, I have enjoyed my stay in this place for the third consecutive time.

The staff are professional and very friendly, Mr. Hatem at the reception very professional he gave us nice and warm hospitality, food is very good and the restaurant staff very friendly and nice, I have enjoyed my stay in this place for the third consecutive time.

Overall the 2 night stay was okay. Had more expectations being its a 5 star hotel. Room seemed outdated. Hallway lights are automatic sensors, it makes the halls dark and unwelcoming. Customer service was good. Goodthing its a close walk to haram.

Overall the 2 night stay was okay. Had more expectations being its a 5 star hotel. Room seemed outdated. Hallway lights are automatic sensors, it makes the halls dark and unwelcoming. Customer service was good. Goodthing its a close walk to haram.

Not sure if this place qualifies as a 5 star property but I had a pleasant stay. The rooms are definitely dated and could use updating but they were comfortable and clean. Breakfast was a buffet with a lot of choices. Walk to the Haram took only 5 minutes. Getting to the property by car can be difficult as our Uber drivers could not find it and then when we finally found it he could not stop in front of it so we ended up having to walk through the crowds of people with our bags to the lobby. All in all is a good option for anyone performing umrah to get to the haram.

Not sure if this place qualifies as a 5 star property but I had a pleasant stay. The rooms are definitely dated and could use updating but they were comfortable and clean. Breakfast was a buffet with a lot of choices. Walk to the Haram took only 5 minutes. Getting to the property by car can be difficult as our Uber drivers could not find it and then when we finally found it he could not stop in front of it so we ended up having to walk through the crowds of people with our bags to the lobby. All in all is a good option for anyone performing umrah to get to the haram.

The staff especially Amar at the front desk and Adil at restaurant on the 21st floor. Both these gentlemen were very professional and there services were 5 stars plus! The property condition very poor and dire need of renovations. It does not represent Marriott brand ….

The staff especially Amar at the front desk and Adil at restaurant on the 21st floor. Both these gentlemen were very professional and there services were 5 stars plus! The property condition very poor and dire need of renovations. It does not represent Marriott brand ….

Amazing place. Convenience to to and from the airport is unmatched. Excellent place and staff

Excellent experience excellent food

Excellent experience excellent food

Amazing place. Convenience to to and from the airport is unmatched. Excellent place and staff

There are 6 lifts in this hotel. In this very busy time in Ramadan, there are no waiting time to get the lift. Hotel personnel is very much cooperative.

There are 6 lifts in this hotel. In this very busy time in Ramadan, there are no waiting time to get the lift. Hotel personnel is very much cooperative.

The best

The best

it was amazing and thank you for the team for their support and efforts to make everything so comfortable and easy for us

it was amazing and thank you for the team for their support and efforts to make everything so comfortable and easy for us

Clean and good service.

Clean and good service.

Staff is very cooprative and humble

Staff is very cooprative and humble

Very good service

Very good service

So my family and I booked 3 rooms while staying in Mecca. The hotel is supremely overpriced for its condition, it’s very old, feels like it was made back in the 80s and never renovated, the only comfortable part is the bed and pillows. But the room is dirty, needs vacuuming, the elevator is like those you see in movies. The breakfast and lunch buffets are expensive comparatively but with very limited options, and not such great ones either. The photos are a clear catfish. The surrounding area is 8 mins supposedly away from the “haram” but about “20 mins” away from Kaaba, because you need to get to gate 79. It’s relatively close to the close tower, and the exist from Al Safa and marwa. The staff that work there are probably the best thing about it to be fair, they are all very kind and friendly. But I still wouldn’t ever recommend it.

So my family and I booked 3 rooms while staying in Mecca. The hotel is supremely overpriced for its condition, it’s very old, feels like it was made back in the 80s and never renovated, the only comfortable part is the bed and pillows. But the room is dirty, needs vacuuming, the elevator is like those you see in movies. The breakfast and lunch buffets are expensive comparatively but with very limited options, and not such great ones either. The photos are a clear catfish. The surrounding area is 8 mins supposedly away from the “haram” but about “20 mins” away from Kaaba, because you need to get to gate 79. It’s relatively close to the close tower, and the exist from Al Safa and marwa. The staff that work there are probably the best thing about it to be fair, they are all very kind and friendly. But I still wouldn’t ever recommend it.

Amazing staff,nice location ,kind people at the lobby and all hotel staff ,i strictly advise this hotel

Amazing staff,nice location ,kind people at the lobby and all hotel staff ,i strictly advise this hotel

At first glance, we were happy with the hotel's proximity to the Haram. The check-in process was smooth. We arrived very early in the morning and we got an early check-in for a fee. The room was a standard overlooking the Haram without the Kaaba though. This was all nice but as soon as we used the bathroom, an awful smell was woken up. It smelled like urine that had not flushed for years. It almost burned our noses. We were there to perform Umrah and rarely stayed in the room. When you get Rm 1510, please do not take it