Staff has no authority, just big corporate chain with no flexibility. Large portion of the Pool area is roped off for an up charge and hours are limited

Great hotel and casino! Plenty of restaurant options and shopping. The pool areas are absolutely gorgeous. Highly recommend. Looking forward to our next visit.

The rooms smell like cigarettes the hallways smell of cigarettes not good. I woke up and thought I had smoked a pack of cigarettes!!

The customer service was disappointing. Waited an hour to check in. One staff did not not even acknowledge me and another staff finally helped me and she was kind. Other staff around the hotel were uninviting. The guitar outside is super cool!!! The swimming area was awesome!!! Just smelled like pee in the room I stayed in.

Hotel is beautiful! Rooms are clean and bathroom is a great size. Front desk staff for check in/out very kind and welcoming. Security was awesome and vigilant, appreciated the attentiveness to hotel guest and casino guest, not allowing any wonders go up.

Hotel is beautiful! Rooms are clean and bathroom is a great size. Front desk staff for check in/out very kind and welcoming. Security was awesome and vigilant, appreciated the attentiveness to hotel guest and casino guest, not allowing any wonders go up.

Beautiful hotel!

Beautiful hotel!

Phone in room not working, cable tv not working, also for hot water you should wait about 15-17 minutes,very bad smell in the holl,

Nice

Great staff

Great staff

The pool area was awesome dut they had a lot of the pool areas closed

I had a fantastic stay here. The bed and pillows was like sleeping on a cloud! Very comfortable and had the best sleep ever!

I had a fantastic stay here. The bed and pillows was like sleeping on a cloud! Very comfortable and had the best sleep ever!

Nice property and beautiful rooms

Nice property and beautiful rooms

Beautiful property. I gave four stars instead of five stars because the room was clean to about B grade. But the accommodations are very comfortable and the common spaces just beautiful, with many amenities from the casino, pool to the shopping to the variety of restaurants.

Beautiful property. I gave four stars instead of five stars because the room was clean to about B grade. But the accommodations are very comfortable and the common spaces just beautiful, with many amenities from the casino, pool to the shopping to the variety of restaurants.

Stayed overnight for a concert and had such a great time that I’m booking my next getaway! Everything was five stars!

First of all I thought we were staying at the guitar it wasnt until we got the keys that they informed us we were staying at the other side of the property. The hotel and pools are beautiful in the inside. This add is very deceiving as it constantly shows pictures of the guitar. The room at the hard rock hotel which was where we stayed was really bad. First no fitted sheets on the bed just a regular sheet. No soap, no shampoo no conditioner. It was a room of a typical motel that I would think cost at most $150 a night. We paid $600 a night and for that money I would have thought the room would be equipped with at least the basics. We have stayed at hotels way cheaper than this and the room, the cleanliness, the attention has been exceptional. This hotel is not worth that price at all. You are better off staying at the one on front or maybe the guitar is better.

First of all I thought we were staying at the guitar it wasnt until we got the keys that they informed us we were staying at the other side of the property. The hotel and pools are beautiful in the inside. This add is very deceiving as it constantly shows pictures of the guitar. The room at the hard rock hotel which was where we stayed was really bad. First no fitted sheets on the bed just a regular sheet. No soap, no shampoo no conditioner. It was a room of a typical motel that I would think cost at most $150 a night. We paid $600 a night and for that money I would have thought the room would be equipped with at least the basics. We have stayed at hotels way cheaper than this and the room, the cleanliness, the attention has been exceptional. This hotel is not worth that price at all. You are better off staying at the one on front or maybe the guitar is better.

Everything was great!

Everything was great!

Wonderful room. Beautiful common areas. The only thing I didn’t appreciate was there was only one employee checking people in and out, creating a longer than necessary wait to check out.

I lost my stay because my flight was delayed didnt catch the check in time before 4am so I lost my room and money no one tried to help horrible.

I lost my stay because my flight was delayed didnt catch the check in time before 4am so I lost my room and money no one tried to help horrible.

Property was great and very clean. You either received exceptional service or the complete opposite. The hotel did not accommodate our request for joining rooms, but did place us on the same floor. We did notice that the rooms next to us were not in use the entire stay. We were surprised that there was no shuttle to and from airport or other tourist attractions with this hotel. Food was great and casino was very clean.

Property was great and very clean. You either received exceptional service or the complete opposite. The hotel did not accommodate our request for joining rooms, but did place us on the same floor. We did notice that the rooms next to us were not in use the entire stay. We were surprised that there was no shuttle to and from airport or other tourist attractions with this hotel. Food was great and casino was very clean.

Good

best experience has everithing for enjoy

Good