The hotel is old

The hotel is old

The room felt like it was falling apart. They were more concern about grabbing my bags vs having knowledge about the menu and other things within the hotels. Carpets are old and you feel gross just walking around

The room felt like it was falling apart. They were more concern about grabbing my bags vs having knowledge about the menu and other things within the hotels. Carpets are old and you feel gross just walking around

not upto the standard

not upto the standard

Selected this hotel based on experience with other Radissons. The common areas and dining facilities were acceptable and the food was good. However, my room was not up to Radisson standards. The carpet was worn and had large stains. The sound-proofing was not good and noises from room next door and hallway were distracting. The rooms really need to be refreshed.

Selected this hotel based on experience with other Radissons. The common areas and dining facilities were acceptable and the food was good. However, my room was not up to Radisson standards. The carpet was worn and had large stains. The sound-proofing was not good and noises from room next door and hallway were distracting. The rooms really need to be refreshed.

The cleanliness of the rooms and hallway is sub par

The cleanliness of the rooms and hallway is sub par

I had booked a premium room with 2 twin beds. They gave us one with a king bed and it was frankly horrible. On enquiring, they had given our room away even though I booked it 21 days in advance. They tried to compensate they gave us a separate mattress which led to bad back for my friend. The washrooms were old and the bathroom door wouldn’t lock. The TV and internet didn’t. The technician couldn’t fix the internet and they gave us another UN/ pass. They couldn’t give a second key since system was down. They upgraded us to a premium room the next day and room was much better. They also gave us a complimentary supper. Breakfast was average but dinner was good. Though they tried really hard to make our stay pleasant after the first night, the hotel is in a really very bad condition even for the premium floors.

I had booked a premium room with 2 twin beds. They gave us one with a king bed and it was frankly horrible. On enquiring, they had given our room away even though I booked it 21 days in advance. They tried to compensate they gave us a separate mattress which led to bad back for my friend. The washrooms were old and the bathroom door wouldn’t lock. The TV and internet didn’t. The technician couldn’t fix the internet and they gave us another UN/ pass. They couldn’t give a second key since system was down. They upgraded us to a premium room the next day and room was much better. They also gave us a complimentary supper. Breakfast was average but dinner was good. Though they tried really hard to make our stay pleasant after the first night, the hotel is in a really very bad condition even for the premium floors.

Great location. Close to hospitals, corporate offices. Lots of eateries and shops near by. Sharath City mall 1km away. Good size, comfortable room. Housekeeping team very helpful. All staff were polite and helpful. Food from room service average. Breakfast buffet wasn't included. Decent spread. Sheets clean, comfy beds, towels had light staining. Pool was average, pool side not very inviting. Gym looked decent; didn't use it.

Great location. Close to hospitals, corporate offices. Lots of eateries and shops near by. Sharath City mall 1km away. Good size, comfortable room. Housekeeping team very helpful. All staff were polite and helpful. Food from room service average. Breakfast buffet wasn't included. Decent spread. Sheets clean, comfy beds, towels had light staining. Pool was average, pool side not very inviting. Gym looked decent; didn't use it.

The property is in bad condition. Needs a complete uplift. Not a Radisson quality hotel.

The property is in bad condition. Needs a complete uplift. Not a Radisson quality hotel.

The hotel is beautiful and check in was so smooth. The room was great, the sheets were clean, and it had a great view. But the room smelled of stale cigarettes, the carpet probably could probably use shampooing to get rid of the smell, easy fix and it would be absolutely perfect!!

The hotel is beautiful and check in was so smooth. The room was great, the sheets were clean, and it had a great view. But the room smelled of stale cigarettes, the carpet probably could probably use shampooing to get rid of the smell, easy fix and it would be absolutely perfect!!

While the service is great, location is good as well - the rooms are dated and carpet has mold, water in the bathroom showers doesnt drain and towels given are super old! They need to replace carpets at a minimum..

While the service is great, location is good as well - the rooms are dated and carpet has mold, water in the bathroom showers doesnt drain and towels given are super old! They need to replace carpets at a minimum..

Good.

Good.

Cleanliness

Cleanliness

Even the restrooms are not clean

Even the restrooms are not clean

Internet was not working in my room. I called the front desk almost 4-5 times and even went to the desk to complain about the WiFi. They said they will send someone to check but no one ever came to check this.

Internet was not working in my room. I called the front desk almost 4-5 times and even went to the desk to complain about the WiFi. They said they will send someone to check but no one ever came to check this.

Bathroom drain was plugged. Found out when i took a shower. Entire bathroom flooded. Room service should check this everyday. Refrigerator was not working. I had eye drops which needed to be kept refrigerated. Needless to say, the eye drops had to be discarded. They changed the refrigerator after 24 hours of my complain. I would not stay in this hotel again.

Bathroom drain was plugged. Found out when i took a shower. Entire bathroom flooded. Room service should check this everyday. Refrigerator was not working. I had eye drops which needed to be kept refrigerated. Needless to say, the eye drops had to be discarded. They changed the refrigerator after 24 hours of my complain. I would not stay in this hotel again.

EXCELLENT

EXCELLENT