Perfect location opposite some beautiful gardens, unfortunately they shut at 6pm so if you want to walk around into the centre at night you have to walk around the edge , maximum 5 minute walk though :) Cute little dogs were in reception which was fantastic as I love dogs , super friendly , would definitely stay again.

Asked for another fan as we were in a ground floor room and it was boiling , unfortunately there wasn’t one the reception could give me so it was extremely warm! It cooled down by midnight so it was okay after that! Would of preferred a few more pillows as you only get given 2 each, other than that couldn’t fault anything :)

Loved the free sweets and the tea/coffee on offer in the room. I didn’t have anything from the mini bar but it was very well stocked with a great selection on offer. I loved the Nordic vibe of the hotel. It was lovely and would really like to return some day!

Nothing

Our room was clean and looked precisely like in the picture! The bed was very comfortable, and we found everything we needed in our room. The staff was friendly and helpful. They even brought my phone to the room - I left it at the reception desk. We had a lovely view of a park and a church. The centre is close to the accommodation. There is also a nearby car park, pubs and shops. We will visit again. :)

comfy beds, great location close to city centre, great to have a fridge in the room.

bathroom could be spruced up - felt a little bit run down.

The three principal strengths of Yorvik House were: (i) its location on Marygate opposite the old walls of the City, and an entrance to York Museum peaceful gardens and through the latter to the heart of the City and its attractions; (ii) the fact that it is itself part of the historic fabric of York in a quiet street alongside the remains of the original St Mary's Abbey; and (iii) its kind and efficient staff. It also has a back route to the Railway Station which takes 7 minutes by foot and avoids city traffic.

We could have been disappointed that it doesn't do a traditional full English breakfast in a dining-room; but it organises and delivers from a nearby bakery pastries, cereals and bacon butties! In any case, within a few hundred yards beyond the ancient walls are situated a wide range of eateries catering for every need.

Shower was great, TV was massive, location is excellent. Nice decor. Nice, friendly staff, but didn't really have much interaction. Second time staying at this hotel.

Jorvik house describes itself as luxury, and judging it on that headline, I would say there are a few areas that could be better: Carpet was threadbare Paint flaking off walls in ensuite Room was terribly hot Bed lumpy and uncomfortable (I ached all over every morning) No turn-down service even in 3 night stay Previous guests empty biscuit packets, hair accessories under bed Lot of noise coming from other rooms They don't accept Monzo, Revolut, Starling bank cards etc for room holding Had workmen in sanding exterior walls and it was VERY loud. We usually nap in the day, and couldn't. We were not aware before our arrival that this would be happening either.

Very clean and the Amenities -lots of tea, cocoa and biscuits-is a lovely and welcoming touch. The rooms are clean and the beds are high-quality and linen soft.

We liked everything!-our 3rd stay here

I loved how big the rooms were that me and my Mam stayed in, we had a deluxe/luxury room each and they were huge! No baths but beautiful showers. When you first walk into the hotel as well it gives positive vibes instantly as it smells nice and was all cosy with the Christmas tree and decorations.

Unfortunately the TV didn't work in my Mam's room, I didn't try in mine. It kept going off, buffering and just not working. Dan, the kind receptionist was very helpful and he tried to get it to work but he isn't a magician. He did offer us free continental breakfast. I also wasn't a fan of one of the women staff (glasses, brown hair in a ponytail), who wasn't shy about asking the receptionist if room 6 was free so she could use the fire escape stairs to smoke as it was raining outside. The cleanliness of the rooms wasn't great either, dust in the bathroom where the radiator was, hairs that weren't mine. I just think if you're paying that much money for a room, you want everything to be spotless.

Everything!!!! Superlative hospitality! Clean, charming and so convenient!

Cosy room, comfortable bed and pillows, bath in the room. TV with Netflix etc, rainfall shower. Nice location with long stay car park a street behind. Over all a very comfortable stay.

Big gap between carpet and tiles for bath area, room was very cold even with heating on full. When we have stayed in other boutique hotels for similar price point there have been more attention to detail ie robes, bubble bath for the bath in the room, more than 2 towels as had to use the same towel for the bath and then shower the next morning.

Convenient location , no mess check in just easy

Room was slightly warm no natural light

Location

Poor quality of carpet as was damaged, room was in need of decor tlc and in some places not clean. Corner of bedding was ripped, picky I know but you advertises luxury accommodation

room location cleanliness staff

breakfast could have been better but it was as expected

Great room. Staff friendly.

Nothing.

Quaint modern cottage feel which was in a great location. The staff were excellent and very accommodating.

Not Applicable

We were upgraded to a fantastic room on the top floor. It had a really comfortable bed, fridge, kettle and coffee pod machine. The bathroom was fantastic with a large shower and a slipper bath. Everything was done really well and we enjoyed our stay. Would definitely stay again.

Nothing!

good location - comfortable bed- clean room friendly staff

room was quite warm and we slept with the window open

amazing location, really nice rooms modern and clean. staff were lovely and helpful.

pillows a bit u comfortable

Decor and cleanliness were great. In room options for drinks and snacks were plentiful. Quiet room and a good nights sleep.

Not much choice for breakfast. What we had was delicious… however I’m an egg girl in the morning and this wasn’t available. I’m also happy to go continental and croissants!

Perfect location, gorgeous hotel and rooms. Very comfortable beds!

Wish there was soap in the bathroom as well as shower gel

Beautifully decorated, clean and cosy. Staff were fantastic.

The only issue with our stay was the very loud roadworks outside the hotel but this should not reflect badly on the hotel as it was out of their control.

Great location and cozy rooms. Lovely decor and great power shower.

Mattress and pillows could be more comfortable, also not much room to put clothes. Windows were only single glazed so could hear the road a bit.

Great location that was close to the city centre. Roadworks meant that we had to park a bit further away but that can’t be helped and is no fault of the hotel. The hotel and room had lovely decor - absolutely loved the Moomin art! Well stocked minibar and complimentary toiletries.

The minibar was a bit overpriced, the wifi was very slow and the bed could’ve been a tad comfier but they didn’t affect our stay at all.