Amazing place and staff couldn't do enough for us would recommend to anyone

The staff were lovely, really friendly and the breakfast (included) was good. The location was great.

Unfortunately the mattresses were hard and lumpy. The karaoke on Friday night went on til 1am, we were on 1st floor and it was very loud, kept us awake. Saturday night live band until 12, also very loud. Shower alternated boiling hot or freezing cold.

location and friendly staff

our stay had a touch of faulty towers about it … 1st morning of stay no hot water shower wouldn’t work and burning smell when trying to get it to work..: we reported to staff at breakfast who were excellent and checked it straight away, it was broken so we had to move room which was disruptive to our first day but handled quickly and efficiently. 2nd day our last day our room door wouldn’t open so again needed to get that sorted. despite all the hiccups which were handled quickly and efficiently by staff we did still have a lovely time in York the hotel is in a great central location and breakfast was nice.

close to location, friendly staff, cheap room, nice place to lay your head

not much not to like: while in bed one night the bathroom door swung open and slammed into the wall with a bang making my wife and myself wake with a fright. all windows closed and nothing to explain why this would happen. spooky, also wardrobe door opened at some point during the night.

Great staff service

Expensive for a room above a pub, but we did enjoy our stay.

perfect location nice friendly staff

The couple off staff working were very pleasant and friendly.

Came down for breakfast at 9 no one about and no table laid. Chef rushed in about 9.10 and hastily gave us a menu. I feel as the owners were away just a couple of people were left to do everything!

all the staff were friendly and helpful

the mattress on the bed was a little bit too hard

The location is perfect , close to everything

Breakfast and hospitaly

Staff were very welcoming, helpful and friendly. Room was good size, clean and the bed was comfortable. Breakfast was very nice, good quality food and cooked well. Staff checked if extra coffee or juice was wanted.

Only problem was parking. We parked in a long stay car park about 10 minutes walk away, parking was quite expensive.

Nice staff, good English breakfast, well located , double glazed window

The noice from the karaoke, though it does not prevent from falling asleep, no sweet option on breakfast menu.

the location, very good value, really clean and the most friendly team. the perfect pub with rooms.

a little bit cold in the bathroom

Perfect location, close to tourist sites and to plenty of places to eat. Really nice people at the White Horse, couldn't have been more helpful.

Fine for us but you do need to remember that this is a pub and therefore can have a bit of noise on Friday and Saturday night.. Not excessive though

Staff helpful and welcoming location perfect for us. Its not a 5 star hotel it is what it says a pub with accommodation. Breakfast menu very good.

Location excellent. Room, view and facilities great. Bed comfortable.

Toilet flush noisey.

Great location

Nothing

The staff and Owners were very nice and accommodating. The location was great. The room was just what we needed. Very comfortable.

Was a bit noisy one morning as the city was Jack hammering right out front because of a hole in the road .

room are lovely, lots of steps to our room but was ok for us

breakfast was awful and a big let down . waited 1 hour and when it came it tasted awful, like old cooking oil

This place is right next to all the shops ,restaurants and bars,easy walking distance,Scott who runs it will do anything for you,very helpful.Beakfasts were spot on.

They only do meals on certain days.

The staff were amazing, so friendly and welcoming, nothing was too much trouble. The breakfast was spot on. Perfect location. Will definitely visit again.

Road was noisy at night with windows open but its on a busy street so no fault of the pub!! A fan would be useful though to have as an option on warm nights 🙂.

Excellent location very nice staff. Excellent breakfasts

Great location, friendly staff and lovely breakfast

Great location, only a short walk to all the main shops, pubs, bars etc. Just a 10/15 walk from the train station. Staff very accommodating and friendly. Cracking breakfast. It’s a nice pub to start your day in too.

The odd noise from the water pipes.