Hervorragende Lage aus Ausgangspunkt für Reisen nach Magnetic Island.

Absolutely disgusted in the after hours service, after travelling all day from Brisbane, to arrive to be spoken to like I was a child, then being told that I was not going to be aloud to stay at the property after having an anxiety attack with trying to check in via a online process that was not working on their behalf. To then walk into a room that smelt like curry & was not set up with a luxury hotel as seen on these websites. I have stayed at the accomodation many times and to walk into a room that smelt like a curry restaurant with stains on the couch alongside not having doors to the bathroom and second bedroom that wouldn’t not shut. When calling the after hours to ask to change rooms as we didn’t not feel comfortable; we again got a rude response and was told that was all they had and nothing they where going to do about it. Then, the aircon didn’t not work for 85% of our stay, we really are disappointed. The customers service was horrible. The amount we paid for the room to then be placed in a room that was very cultured and not modern or luxury like they advertise. This use to be the number one place we would stay whenever we visit the Townsville location; but would never stay again. Very disappointing. Especially after I had recommended this location to other family and friends who attend my event. There rooms did not seem to be much better either. Walls where so thin could hear the beds knocking from the next rooms.

Location was perfect for dinning out and a short walk to the stadium.

The walk to the Strand and Casino

Location,

AC did not work correctly, was faulty and was noisy. Staff could not help me in any way, said they were full............I doubt that as no one else around, hardly had any sleep :(

Great rooms and good views.

Gym was lacking.

Room was good size and clean

Soap in bathroom was missing . only had bathwash

Everything was comfy and location was good.

Did not like constant emails re check in and unnecessary phone call.

great large sized rooms

the beds were not comfortable at all!