The reception and general hospitality. The breakfast was good and room cleanliness

Nothing worth mentioning

The staffs are very hospitable and friendly. They took care of every need of us. The services requested were quickly delivered. The whole stay was comfortable and cozy. The pool and sauna was very clean and easy to use. The room view was also pleasant. The place is highly affordable and in a very good and safe location. Breakfast buffet had so many options and live counters. Being my first time in Nairobi and Kenya, this place met all my expectations and made my stay more pleasant.

LOcation not central.

Lift not working

The elevator was working and the room were stuffy old shower nobs and shower curtains

The staff are exemplary and good customer service

The lift was broken The furniture and carpet looks a bit old fashioned

Staff really helpful and respectful.

Hot water was not consistent.

location

carpet

The price and value,staff professional, clean and favourable for kids

unrepaired shower handle, there is no fridge or microwave in the room