The Franklin London - Starhotels Collezione
Hotel em City of Westminster
Hotel 5 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Cancelamento grátisReembolso total se você mudar de ideia
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Sobre este hotel
The Franklin London - Starhotels Collezione
Localizado no coração de Kensington, no centro de Londres, a poucos passos do Museu Victoria and Albert, o The Franklin London - Starhotels Collezione disponibiliza acomodações elegantes com acesso Wi-Fi gratuito e um piso com um banho turco.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Internet/Wi-Fi
Lavanderia
Hidromassagem ou spa
TV
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de City of Westminster
Quartos disponíveis
Superior Double Room
1 Cama king size • 20 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Deluxe Room
1 Cama king size • 24 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Junior Suite
1 Cama queen size • 30 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
Executive Suite “Suite Temptation”
1 Cama king size • 33 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
Single Room
1 Solteiro • 15 m²
Acomoda 1
Você será direcionado para Booking.com para obter disponibilidade e preços
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Avaliações e comentários
8.3 / 10.0
Excelente(509 Avaliações)Avaliações 100% verificadas
5.0 / 10.0
Great location. Clean.
The floors in the rooms were like a skating rink and a serious slip and fall waiting to happen. Pillows were flat. Shower a challenge to get in and out of - useless for older people or physically challenged. Shower pressure non existent. Breakfast not good - tasteless options, slow service, bread like cement.
9.0 / 10.0
Nice small luxurious hotel
Very nice staff especially Aisha in the reception 😍
Comfortable
Location
10.0 / 10.0
Everything was great
Nothing - all spot on
8.0 / 10.0
Ruhige Lage
Sehr freundliches Personal
Kleinigkeiten waren zu bemängeln wie durch die Decke tretendes Wasser der Dusche im Zimmer darüber; minibar wurde teilweise nur auf nachfragen aufgefüllt ;
9.0 / 10.0
Location , very friendly staff & the boutique f el of the hotel
Some of the furniture slightly tired but the overall condition of the room was good
9.0 / 10.0
Lovely, quiet location. Spotless and luxurious. Excellent service from superb, friendly staff. Food was faultless.
Could hear the room next door, gap at the bottom of the adjoining door, but with the bedroom door shut, wasn't a problem.
Could have done with a guide for the room comfort panel, we couldn't get the air conditioning to stop blowing.
10.0 / 10.0
Room Design,Location,staff,the garden view,Silent place.Espresso Machine🤤
Penhaligon’s
6.0 / 10.0
good location
The furniture and room switches were dated, or shonky; definitely not in line with a 5 star hotel. Room was on the fifth floor which could only be reached by a separate staircase that was smelly and creaky.
Few hidden charges at check out that weren’t clarified at time of booking.
For price point, I would stay elsewhere next time.
9.0 / 10.0
great location in South Kensington but quiet. a cosy small hotel with a moody classy design vibe. staff was very courteous and helpful. it’s lovely they upgraded us to a bigger room with a separate level lounge space.
the bathroom is small and some of the hardware is getting a bit tired so probably needs replacing.
9.0 / 10.0
The staff was superb esp the concierge Teodor
The bar closed at 11 and no designated place to smoke or vape. For a longer stay i would not choose this place.
4.0 / 10.0
the location, breakfast, the rooms are pretty and clean
the a/c in the room was broken and the outside temperature was 30C, so it was very difficult to sleep. the hotel doesn’t have a technician on site and therefore it was only possible to fix it next day.
10.0 / 10.0
The staff, most especially the concierge team and restaurant manager, were beyond exceptional.
7.0 / 10.0
Beautiful hotel in historic building, nice neighborhood near V&A museum
AC didn’t work in our room and since it was on the last floor the room was very hot. We complained and at the end on the second night we were moved to another room where AC was working but was very loud. Overall, not something I would expect in a GBP400/night hotel.
9.0 / 10.0
Central to shopping, museums, and park
Comfort of bed
Quality bathroom
Great breakfast
10.0 / 10.0
Staff is amazing! Loved the all-day menu. Beautiful bar.
9.0 / 10.0
staff were fantastic, great location
9.0 / 10.0
beautiful large Chelsea town house with gardens
staff maybe tried too hard to please but in a quite formulaic way, would benefit from asking more questions and personalising service a bit more
7.0 / 10.0
Excellent location. Comfortable bed and friendly staff.
Some TLC needed with fixtures and fittings - door handle broke off when we tried to exit our room! Also no hot water for bath on evening.
Breakfast OK but continental items arrived with hot cooked breakfast rather than before, which wasn’t ideal.
10.0 / 10.0
All the little touches! From arriving to leaving this hotel they think of all the little things!
Attention to detail is second to non!
It would be nice if there was an outdoor area but recognise this is probably out of the hotels remit......this certainly would not stop me re-booking again!
3.0 / 10.0
people and location
facilities are very poor.. air conditioners are not working well
6.0 / 10.0
location
my initial room was terrible, and while a change was made, it also was not comfortable
5.0 / 10.0
the location
the dark room. dated bathroom black of area to get make up ready. lack of full length mirror. control panels for the lights that cannot be dimmed leaving the room too bright to sleep. lack of pillows.
8.0 / 10.0
The hotel ambiance , view from the window , staff attentiveness .
Room ceiling soundproofing . AC/Heater fan noise . Coffee stains on the beautiful carpet . In general the maintenance should be on a par with beautiful interior .
10.0 / 10.0
love the interiors and the staff are helpful and friendly.
nothing
9.0 / 10.0
The bathrooms
We had to wait for the breakfast for 70' which is not at all normal
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em City of Westminster?
O preço médio dos aluguéis em City of Westminster é R$ 1.262 por noite. Esta acomodação é R$ 151 acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em The Franklin London - Starhotels Collezione. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
The Franklin London - Starhotels Collezione aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em The Franklin London - Starhotels Collezione?
Encontramos 9 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, internet/wi-fi, lavanderia e hidromassagem ou spa.