Sehr nett geführt, gute Lage, Spielzimmer für die Kinder, gute, preiswerte Küche den ganzen Tag

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I like the location and room amenities

What I don't like is that all rooms are having a smell of seepage and even there is smell which was coming from the duvet and linen. Myself and my family haven't been able to sleep the whole night because of the smell. Even my wife is suffering from asthma and I know how she suffers a lot. Earlier we used to stay there but now onwards we aren't able to stay in the future. I think we have wasted our money on our Religious trip.

The room was nice and the breakfast was great.

We were a group of 12 who had booked 6 rooms. The hotel staff and I communicated many times via phone and message prior to our arrival. When it came time to check out on the second day, the hotel staff informed us that their credit card machine was not working. It was incredibly disrespectful and unprofessional to (1) not inform us ahead of time that the credit card machine was not working, (2) only accept cash, and (3) expect us to have such a large amount of cash on us. We had to pool all of our money together to make the payment in cash. This ended up leaving almost the entire group out of most of their cash, and we still had a whole day in the city. This was the most unprofessional encounters I have ever had a hotel and I do not think I will revisit this location after the unprofessionalism seen. I also received a bill from booking.com and was required to enter my credit card information when I made the booking. However, the staff told me the payment online from booking.com did not happen. Therefore, I had to pay booking.com in advance when I purchased the room, and then in cash again when we checked out.

the manager claimed to not have change and that the credit card machine was broken so we had to overpay.

felt like home

on a very busy road

Staff, property, location every thing

good compact package with neat and clean hotel and room .. recommended for family.. very supportive staff

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The hospitality, the services, the kids game room, the cordial staff, the location - away from the noise, the hygiene, the common kitchen et al. This is my second stay at the property and so happy that they have retained the positives since last 3 years.