Los restaurant a la carta

Las habitaciones tenían mal olor a humedad. Tanto así que llegué a la casa desempaque y aún olía a humedad.

La calidad de los alimentos y bebidas muy mala para el precio pagado, llegué con unas expectativas súper altas y nada que ver, no recomendaría este hotel

Las instalaciones, la limpieza y las facilidades

No comentarios.

La atencion del personal La comida

Pools

Wait staff were rude

I liked the water park for my daughter.

Our room was dirty, there were 50+ mosquitos in our room when we arrived, dirty bathroom/shower and the food was almost inedible. Not to mention, my daughter caught hand, foot and mouth disease at this resort. Would not recommend.

Everything was clean and beautiful. The staff was amazing and very polite and willing to help. There were great restaurants.

Food for breakfast buffet was different. Not very many American options. Milk was warm

Loved the property food at the steak house was awesome the chicken soup was wonderful Felix Carmelo was awesome room service 24/7 drinks was awesome the certain staff made it welcoming and fun and familiar

You had to be preferred to get certain things done We upgraded to preferred and our room was not in the preferred section the hibachi was awful and extremely hot breakfast was a hit and miss each day the lazy river bar staff was not very friendly ignored you and would take others order even though you had been standing there before others often seemed racist was not cool hot water went out wasn't compensated And it was out over 24 hours outside of these issues everything else was great