Nice staff. Clean rooms.

Internet is always slow

The bathroom was dirty. Toilet had pee around the seat. It was disgusting. I assume someone used the room before me and hotel staff didnt care to clean the room. That is a traveler's fear to stay at a dirty room. Never coming back!

always clean and consistent

internet still slow

Location was nice

Expensive for a room with dungeon like type. Towels are like rags - clean but rag looking Drilling around 2am in the morning.

the staff, the area is very close to everything: the beach, the plaza, the malecón, lots of food places near by to eat and cheap, lots of Mexican souvenirs to buy….nice quite hotel!

it’s kind of old, needs some improvements and the noise level (lots of noise)

location.

beds were hard

It was in the area we wanted to stay , House cleaning staff were very hard working.

When we checked in the room was extremely small, the bathroom was terrible you couldn't even sit on the toilet, noise was crazy loud, the manager was very dishonest. Would not recommend this place to someone I didn't even like. Absolutely terrible. Mould everywhere they kept one of the maintenance guys busy painting over it daily, there is a theatre next door the music plays every night till about 1.30am , I paid to upgrade our room I had made a deal with the manager but on the day we were to move she wanted more money . We checked out 2 days early again they told me that I had to go on the website to cancel my stay for a refund which I did but on day we left they again made excuses . I'm in the renovation business so I've had lots of experience with dishonest people but this management staff rank right up there they would look you in the eye well they lied to you. I usually don't take the time to write a review but I just had to about this place ( Stay clear of this place)

location

loud