Wonderful setting and easy access to interstate. The property needs a good deep cleaning and a little maintenance. I wanted to start cleaning shortly after my arrival. One of the beds had screws missing and mattress hit the floor when we laid down. No communication with the host. We attempted to ask a couple questions with no response. Maintenance came to the door asking for access to the property without our knowledge. And no ID. We were a little cautious. And sent a message and email to the host confirming the visit but he never answered. I rarely ever place reviews because each experience is unique. I had some higher expectations for service.

We spent time with family in Colorado Springs and this was a perfect location for that. The house had everything we needed for family time. We loved the patio and sat outside each morning in the cool breeze and had a great view of the small range mountains in this area. Since the house was listed on multiple platforms, means of communication were not clear. For example, I paid on VRBO and was prompted, through email, to pay again through a different site. However, when I reached out via phone, David was quick to get back to me and ultimately helped me navigate that. My reasoning for a 2 rating on cleanliness was that the dishes were in the dish washer when we got there, the washer had wet laundry in it, the dryer was full as well, the small trash cans had trash in them, and we did not have enough clean towels for all of us staying. We didn’t mind emptying the dishwasher and simply changed out the washer and dryer, but this was very unusual for a renter to have to do. When we brought this to the manager’s attention, he did not give an explanation as to why. It wasn’t terrible, but definitely something to be aware of. Otherwise, we enjoyed our stay and the house was great for what we needed. David responded quickly with any questions I had.

Fantastic property with plenty of room to spread out, comfortable beds, and an excellent location.