They charged $ 85 for overnight parking, and the service to retrieve my vehicle was slow when I needed to get on my way.

Brief but great!

Great location close to everything downtown, easy train transportation across the street to get to and from the airport, great gym facilities, wonderful restaurants, Christmas decorations that are a tourist attraction, fantastic service always.

Absolutely amazing- the cherry on top of our visit to Toronto! Perfect location, stunning hotel and we received an upgrade when we arrived- perfect

Amazing!! One of my best hotel stays ever, loved every minute

The staff are amazing and the property was wonderful. The location cannot be beat!

We are repeat visitors to the Royal York and as usual we’re not disappointed. We were fortunate to arrive same day as the tree lighting and holiday kick off festivities. The hotel was a Christmas wonderland and the decorations all very tastefully designed. The room very comfortable and clean, we always feel safe. We enjoyed the pool/hot tub area and again very clean. We enjoyed the lobby bar to enjoy a few cocktails before the hockey game. The location is perfect, close to many amenities and Union Station across the road

Super nice hotel, the lobby is amazing and the pool area is so nice .

Rooms were clean. Staff were excellent so helpful and friendly.

Not so good, i didn’t realize that I would have to pay for the refrigerator, because when I booked last year, the refrigerator was included with our stay.

We love the Fairmont. Close to everywhere we needed to be. The building is gorgeous and the staff is always super helpful. The Christmas decor this trip was incredible.

It’s in a great location, the staff were friendly and the lobby was cool. But the room was dated. No headboard, water was leaking through the corridor. I had water leaking in my bathroom light. And the bedding was two sheets wrapped around a duvet which I struggled to sleep in. Shame as I expected more from this grand place

We had a super time staying at the Fairmont. The room was large and kept clean everyday. It might be slightly expensive but it was well worth the difference. Loved our time there.

We came to Toronto for a weekend getaway and concert at Scotiabank. We were pleasantly surprised to be across the street from Union station for transportation and also included an indoor walk through to the arena. The hotel was beautiful with 3 cocktail bars. Every employee was helpful and professional.

I loved my stay at fairmont, it was beautiful, the restaurant was excellent, the spa was super relaxing, getting my makeup done in the spa wasn't a completely good experience for me when the lady started brushing my eye ball with the makeup brush. The wall in the shower was a little slimy but over all was a good and comfortable stqy

The room was SO tired, must be the 90’s when last refurbed, the public areas are better as you’d expect. Not worth the money for the lumpy bed and ancient decor.

The first room they put us in was a disaster- mold in tub, peeling wallpaper, broken luggage rack, curdled cream for coffee. Obviously this room should have been taken out of service. The next morning we complained and were told they were so sorry and would move our thing to another room if we would pack ourselves up. We did and were told when we came back that night the bags would be waiting for us. The room they moved us to was even worse! We went down to complain and were told the hotel was sold out but if we would pack ourselves up in the morning they would put us in a different room. The cost to stay here is very high. We asked how they could justify such high prices with such disrepair and the manager told us quote” we have such a beautiful lobby” save your money and sanity stay somewhere else

The water pressure was low and the water was not hot and took too long to get hot .

The entire trip was amazing!! From the front staff upgrading our room, noticing there were only two of us and wishing us a comfortable stay. The room was so spacious and comfortable, deserved 5 stars. Will definitely be coming back!

This was an awesome location downtown as we went for the Raptors game. Very comfortable and awesome staff.

Location cannot be beat. Beautiful hotel. Knows what service and experience are all about! Love it here.

Great stay is a lovely hotel!

Excellent Hotel Friendly and helpful staff Nice pool, hottub, gym area

I am not impressed. Some of the old suites are very old and have uncomfortable noisy beds. Unless I get moved to newly renovated suites, I will never stay at Fairmont.

Would have been perfect had the remote actually worked and had we not had an exceptionally loud group on our floor, including someone sitting outside our room on a call on speaker at full blast at 2 in the morning! 😩😩

Really enjoy staying at the Royal York. Convenient location. Love the history of the place. Had a great breakfast at the restaurant in the lobby. Amy was our server and she was excellent. Very relaxing pleasant stay. Love the health club facilities also.

The Fairmont is a grand hotel. The check-in staff was helpful and got me into a room right away. Throughout the hotel I was asked how my stay was going. I was in town for a conference, and the ballroom space was gorgeous and the staff was kind. I slept well and the bathroom was perfect.

Hallways were very loud from 12-3AM. That’s just because some people don’t have respect.

Good afternoon! We stayed at the Fairmont from October 4th to October 9th. The amounts of 510.52 and 73.94 Canadian dollars were charged to our Mastercard card with the ending number 0542. I would like to know what these charges were for since I did not receive any receipt detailing these amounts. All the daily rates had already been paid. I already sent a message via hotels.com and I haven't received any response!!! Thank you, Diana Remigio

The room was small. There was excessive noise from people partying up and down the hallways until 4am. The room service breakfast food was awful and expensive. I have stayed at many other fairmont properties and never experienced these problems. I am never staying here again.

10/10, excellent experience! Staff were wonderful and friendly. The hotel was within walking distance to everything that we wanted to see. Beautiful pool, too! Definitely going back.

The incheck was fast and the person who did the incheck was really friendly. Anyhow the amount of the stay wasn't worth. The hotelroom weren't that special. So basically what i have concluded is the person pays for the location and not for the premium hotel like what Fairmont Royal York mention.