Exceptionally clean.

Everything was fine

I was arraged in No.150 room which is next to a fountain in the garden. It was very beautiful in the early morning when the sun shined through the garden. Besides, the room was clean and comfortable. The parking lot was close to the room and was very convenient to unload stuffs. I will defientely stay here again if I visit Tucson in the future.

Staff were nice! Room was dark and hard to see/put on makeup…. Need better lighting in the bathroom area. Curtains and chair had multiple stains. Was not overly excited about having to go outside to get to the gym.

Great comfort at the hotel. The carpet made me feel eww bit overall outstanding.

Bathroom tub did not drain and bathroom door kept getting caught on uneven floor. Otherwise, good stay with no further issues.

Standards felt a bit low for a Marriot Hotel Brand. But my stay was good for the price. Sofa in hotel room appeared nice but way over used. Service was good, area to park felt safe. For the price I would stay there again if I ever return to the area.

I will never stay at a Mariott again after the horrible service I received with respect to adjusting the time of my stay.

The front desk staff members were very friendly and helpful, but we did not experience the same thing at the bistro. My husband overpaid for an extremely stale bagel on Sunday morning. Thankfully there is First Watch restaurant next door to the hotel which was good. The courtyard with pool and hot tub is nice.

I needed a one night stay and was shocked at how high the prices were (discovered it was because the gem show is starting soon). When I’m traveling solo, I generally try to spend less than $100 a night but the places that were that price, you just KNEW were going to be awful. So I figured I’d splurge and stay somewhere ‘nice’ even though it was more like $200 a night. The lobby are was beautiful. The room, though nicely appointed, was a huge disappointment. NASTY stains on the couch and ottoman (I covered it with a towel so I could sit on it). Stained carpet (I kept my socks on). Mattress and pillows so hard I woke up with neck and back pain. Giving credit where due, bathroom was sparking clean. Staff was fine, although not memorably friendly. I just kept thinking to myself ‘doesn’t management have any kind of system to monitor/inspect maintenance issues like massively stained fabrics?” It looked like someone had perhaps spilled a water bottle on the couch and over time, the stain was turning black at the edges. Could’ve likely been easily cleaned with one of the DIY rug and upholstery cleaners. Definitely not a Marriott experience. The bedding, I get that some people LIKE hard mattresses or pillows. Oh well, I won’t be back, and will definitely think twice about dropping $200 at another Courtyard.

Weekend staff was the best!

Extremely clean room and excellent location, however there were some issues with the building maintenance. The sliding glass door to patio was extremely difficult to open. Every time the door was closed and locked it would not reopen. Don’t know if then frame was bent or the track was out of alignment. The tub didn’t have a stopper, so you could only use the shower. The airport shuttle wasn’t available as advertised, was told by staff there wasn’t any insurance on the vehicle. I requested no cleaning service during the stay at check in but the room was cleaned twice during my 3 day stay. The king size bed was past its prime, one side sagged in the middle and hurt my back, the other side was extremely comfortable like it never been slept in. The coffee available in the room was awful, so bad that I had to go buy coffee every morning. On a better note there was a free breakfast buffet on the weekends with excellent coffee.

great staff

Great stay would recommend this hotel to family and friends

Friendly greeting. Security took care of noisy neighbor. Management were great listeners

Room, staff and entry

The room was comfortable and clean with a nice flat screen TV and refrigerator. Bathroom was clean and the shower was good. The dark decor and dim lighting made it a bit uninviting but it's a hotel so it was serviceable.

The accommodations, comfort and access were more than enough for our stay there.

The property was easy as it is right in the middle of town. My only issue is it does not live up to the Marriott brand. This particular location is in need of a deep cleaning and repairs to many things including stained furniture, dust filled air vents, broken furniture handles and dirty walls.

Discovered at check-in that this Courtyard Marriott has a non-refundable Pet fee of $100. This was not disclosed or shown anywhere on Hotel.com. I specifically chose this hotel vs another hotel because it was listed as Pet-friendly. This fee is excessive and totally unnecessary. I have a small dog, 10lbs. The fee is just as much as my 1 night hotel stay. They might as well say that they don’t want dogs, because this fee is a deterrent and I’ll never stay here or travel with my dog again. I also specifically asked on Hotel.com for a quiet room, away from entry doors and elevators. The same person thought it was a brilliant ideal to book me right next to a noisy family with small children. They were incredibly loud all night and also early in morning, before 8am. One of the small children much have left the hotel room unattended, she came back to what she thought was her room and instead knocked on my door. I thought it was housekeeping, but noticed the mom opened the door and took the small child in. Completely disrespectful and inconsiderate people. I got a horrible nights sleep thanks to your staff placing me next to this noisy family. Why, I don’t know because the hotel is empty. Why place all guests together next to each other?? Last, the sofa inside the room was filthy and covered with stains. I took pic and advised the hotel rep who checked me in, told him the sofa was already filthy and it was not due to my dog as I won’t even let him near it and he’s sleeps on floor.

A bit old and run down Courtyard in dire need of a remodel. The beds were old and extremely uncomfortable, the sink kept getting clogged, and just a matter of being old. It was quiet, and a convenient area. However, I’ve realized unless these Courtyards have been remodeled I’m not staying there anymore.

Quiet area

Excellent room with twin pull out for my son! Two great restaurants within walking distance that I loved!

Property cleaning

Easy check in

Couldn’t get thermostat in room to work. Otherwise a nice stay with comfortable bed

We stayed here for one night so we could do some activities in Tucson. It was a perfect place to stay; quiet, easy parking and bed was very comfortable.The staff was helpful; especially Lauren, who went out of her way to find actual glassware so we wouldn't have to drink out wine out of plastic glasses! Above and beyond!

Floors and walls are a little thin. No microwave to reheat leftovers

I had read reviews about the cleanliness of this hotel and was a little worried. It was absolutely clean and comfortable. I will definitely stay there again!

Great people and location.

A solid choice to stay in Tucson. Everything went as expected.

$100 pet fee