Staff where lovely

Very near

Only wish they understand that there is a growing number of non Arab Muslims who are passionate about multiple umra visits and also stubborn on NOT learning spoken Arabic. Sadly Elaf Kinda, like most Saudi hotels, fails miserably on that front. For time immemorial, they expect us to learn the language - when God himself has not made it compulsory or even remotely desirable. Show me one Sahih Hadith recommending Muslims to learn spoken Arabic. Elaf Kinda spokesperson,, Wed, talks about the Saudi law requiring employing young Saudis and grooming them. Wed reasons that such a young Saudi may have tried to communicate with me when I asked earlier about the taxi drop to the hotel. Does anyone even know that the taxi doesn't arrive at the reception? Does Elaf Kinda set this expectation with its guests? It's this kind of callous attitude that needs to change. Or they should adopt the British Pre Indian interdependence policy of "Indians and Dogs not allowed" I did try to explain to Wed that market forces find their way. Like it is happening at 10 Downing St, where UK has both an Indian and a dog at its most prestigious address. So, it's high time Saudis take non Arabs seriously. Truly serious. And such a commitment clearly, unabashedly, emphatically and openly. Let's see them do it

We really enjoyed our 4 night stay at this location. One of the primary reason I booked this hotel is due to its proximity to Masjid Al Haram and I must say that I am very pleased with that. The housekeeping staff was very courteous. They immediately assisted with our requests especially unlimited water refills. The lift sometime gets crowded but that is expected given the volume of people arrives in this city. The only drawback I have noticed is the parking availability. We could not get any of our cab to come to near the hotel but we have to walk to the street.

a very nice helpful reception/room service ....team located at 150m from al Haram

Amazing stay at Elaf Kinda hotel. Staff allowed an early check in at 9am which was really helpful to say we had an extremely long flight. The hotel is located on the Al Haram grounds and is easy to get to. Staff were great and attended to needs. Cleaner was extremely polite and always worked above and beyond however, sometimes when I had called for room service this had not been attended to. Never the less, room was spotless every-time it has been cleaned. Overall, I would be returning to this hotel for future stays. Great family friendly hotel.

This is our second trip for Umrah this year and my husband and I enjoyed our trip in April so much that we brought our daughter back to join us in our religious trip! It was amazing!!!!!

Great location and access to masjid haram. The carpet of the room was very dirty. Amenities were fine. The room was not sound proof. Even the air conditioner fan was giving an horrible sound. Iron table was broken.

The people at this hotel were the kindest and most helpful. Rajaul in particular went out of his way to make us feel comfortable and welcome. He took very good care of us. The people at the reception desk were also extremely polite and hospitable. Wonderful experience staying with this hotel.

Location is great. 7 min walk to gate 89. Clock tower entrance next door. Main door of hotel opens to courtyard piazza. Not to a traffic street. Cars can't come to the door. Taxi drops off away from hotrdl entrance. No parking.

Excellent rooms and personable staff

Overall good experience.

Good service but the carpets needs to be clean amazing breakfast

The road adjacent to the property was undergoing major repair works, which meant there was no direct access to the property. Therefore, in order to go the Haram I had to cross mud and sand. In addition, the rooms are very small for the price they are selling you can get bigger rooms In the same vicinity.

Very nice

Every single thing about this hotel was excellent!!! Going back to Makkah and staying at the same place. 100's of restaurants, all the malls, in front of Kaabah!!!!!!!!! Perfect location. Best Pakistani food ever located 10 min walk. Mcds and all major fast food chains all around me. Best shopping for everything- you dont have to leave the area. No taxis needed no cars needed. So much to do in all blocks of walking

All things are good

Location is fantastic, but the hotel facilities are in bad condition. Also, the room size is very small and rental rate is higher than its deserve.

Mashallah ahmed al samti and mustafa Noor were helpfull service very good would recommend to all

The location is very close to Al-Haram

Twin room was much smaller than expected. Shower had no sliding door.

Excellent hotel and excellent location

Excellent staff

Idont like their services someone steal my jacket and money they checked the camera and saw everything then they told me ti call me. Until now i didn't get yet any call or help

- staff was nice

The only good thing about this hotel is it’s location

Has no front door access to drive up to the hotel, it on no driving street,

The room was the smallest I ever stayed in. I booked two twin beds but I got two twin beds combined with barely place to walk around. Only one side had side table. Pics were deceiving

When I arrived at the hotel in the evening, i was told that my reservations is canceled. No reason was given by the manager other than, it's Expedia! He showed their Expedia page that shows my reservations was canceled at 04:14 !!! Mind you, their check-in time starts at 04:00. There was no other room available in the hotel.

Location is very good This hotel is not 5 star from any perspective Door entry system to the room is the worst. Electronic Cards for rooms don’t work. Almost you have to change them everyday Breakfast quality is below average. Rooms are very small They don’t provide iron unless you request one. Electric kettles are below average

Very small room,old furniture,not clean, pure internet, elevators always busy

Near to haram sarif