This was first stay here. There were a few things I found inconvenient: 1) The only ice machine was on the main floor and my room was on the third floor. 2) I had the option to make coffee in my room but not tea. I can't tolerate coffee but enjoy a cup of hot tea in the evening. 3) The hot drink station in the breakfast area was shut off except for breakfast time so I could not even get a cup of tea there. 4) I was there 2 nights and nobody checked my room after the first night and I had to ask the front desk for toilet paper and conditioner. I did not receive fresh towels for the second night. I have stayed at another hotel in the area and they had an ice machine one every floor, a hot drink station in the lobby all day, as well as the ability to make tea in the room, and they check the room daily. Being a hotel by Marriott I expected at least the same amenities.

This hotel was dirty. The hallways and elevator need a deep cleaning. The rooms needed updating. The beds were super comfy. The breakfast downstairs not cared for or cleaned well. Overall probaly a 4 out of 10.

When first entering our room, we were hit with a very strong mildew smell. The smell only got stronger each time we left the room and came back. There was mold near the ceiling in the bathroom and a large dark stain on the mattress that was visible through the sheets. Disappointed with the cleaniness of the room with having 3 littles with us.

Perfect location to walk about in Frankenmuth. Staff were all super friendly and professional. Breakfast was better than I expected and thankful for the options from cereal/toast to hot eggs and sausage, there was even fresh fruit.

Dated.

Great location right downtown on Main Street.

Great room, wonderful staff, excellent breakfast. SpringHill was in the center of Frankenmuth, easy for shopping, sightseeing, and dining.

Great location. Clean. This hotel needs some updating.