This was first stay here. There were a few things I found inconvenient: 1) The only ice machine was on the main floor and my room was on the third floor. 2) I had the option to make coffee in my room but not tea. I can't tolerate coffee but enjoy a cup of hot tea in the evening. 3) The hot drink station in the breakfast area was shut off except for breakfast time so I could not even get a cup of tea there. 4) I was there 2 nights and nobody checked my room after the first night and I had to ask the front desk for toilet paper and conditioner. I did not receive fresh towels for the second night. I have stayed at another hotel in the area and they had an ice machine one every floor, a hot drink station in the lobby all day, as well as the ability to make tea in the room, and they check the room daily. Being a hotel by Marriott I expected at least the same amenities.

This hotel was dirty. The hallways and elevator need a deep cleaning. The rooms needed updating. The beds were super comfy. The breakfast downstairs not cared for or cleaned well. Overall probaly a 4 out of 10.

When first entering our room, we were hit with a very strong mildew smell. The smell only got stronger each time we left the room and came back. There was mold near the ceiling in the bathroom and a large dark stain on the mattress that was visible through the sheets. Disappointed with the cleaniness of the room with having 3 littles with us.

Great room, wonderful staff, excellent breakfast. SpringHill was in the center of Frankenmuth, easy for shopping, sightseeing, and dining.

Carpets in the hallways smelled

Our go to place when we come to Frankenmuth! Always wonderful

Had a spider on the ceiling and stink bug on the wall but other than that the room was very clean. Staff wasn't too friendly but it was a full house and maybe they were burnt out (they were not rude...just not friendly). Price was a bit high for my taste, but since there were only 4 rooms left in the entire town between all the major hotels; beggars can't be choosers.

Hotel was very nice, however it took a while to check not because they were busy but because staff was complaining about management. The room itself was big with lots of extra space but the bathroom wasn’t very clean, the mirror was gross, there was soap scum in the shower and dirty shoe prints on the floor.