Arrived very late for check in rooms big as a Marriott member got club access but they were closed . Loved the room the quiet AC unit beds absolutely awesome ! Only issue I had was the charge for parking . I was never told and I had it taken off bill. Also for this cute hotel get better in room coffee or a kerug or pour over coffee . Worse coffee in the room . Other then that liked the place would stay again

Beautiful views and quiet area. This is definitely going to be my go to for work trips!

Friendly staff, comfy beds, nice big pool. We had breakfast ( not included) in the restaurant and the waiter was great and the food was awesome.

We got in late and loved the comfort of the room and location so much that we wish we had more time to enjoy it. We did enjoy a walk on the bridge before leaving, which was beautiful! They did an excellent job of designing the room and bringing the nature and Turtle Bay vibe in the room with decor. I really loved that level of thoughtfulness. The bed was wonderful! Only thing that could make it better would be a free breakfast.

Nice and very clean hotel, close to Turtle Bay museum, to the Civic center to watch 4th of July fireworks show but it is better to do it from the second or third floor. Our room was on the first floor and just needed to go out to the garden to see the fireworks. We really enjoyed the hotel restaurant with a good menu option. TV channel options is rather poor. WiFi was pretty slow.

We will be back!

Nice restaurant

Nice place

the ice machines were broken on our floor. and they had no microwave or blow dryer in room

We always enjoy our weekend getaway to sundial bridge at Sheraton. Very cozy and unique. Worth booking room with lounge access to enjoy the balcony air.

The hotel is really nice and located right next to Turtle Bay Exploration Park and Sundial Bridge. Must see especially with small kids. There is one restaurant onsite. Tesla supercharger is right next door and was convenient for us for our road trip.

Awful. Although I had a confirmation number and called hours ahead of time to advise of my arrival after 10pm, I was told my room had been given to someone else and I would have to go stay at an alternate hotel. This was a three night stay, but only one night was at the alternate hotel. Then I had to pack up and come back to the Sheraton…..at which time I was told my room wouldn’t be ready until after 5pm and I’d have to return for key cards then. When I returned, the room was downgraded and not what I paid for, no discount offered.

Booked a suite for 2 adults and 3 kids. My Daughters were sleeping on the sofa bed and found ants crawling all over the sofa. Any all along the baseboard, in the bathroom and the main room. Staff refused to switch us rooms, offered to fumigate the room we were all supposed to sleep in. So at 1030pm I had to move my family of 5 to another hotel. Awful customer service. And ants. Gross.

Beautiful location within walking distance of Sundial Bridge, river trail, Turtle Bay.

The couch in our room was pretty gross

"I reserved the club king room as a gift for my friend's wedding! Ashlee, the manager, provided excellent assistance with a friendly demeanor. Her quick responses to my inquiries were truly impressive! I greatly appreciate your efforts in ensuring a seamless and effortless experience. Thank you!"

The desk person that checked us in was very polite and professional, The facility including the room was clean. I gave the low rate because the TV did not work and when we reported it all that staff said was thanks we will notify the tech. (this was at check out) and did not offer any kind of discount.

Staff went above and beyond to help us when we experienced car trouble! It made a bad situation so much easier to handle and was most appreciated!

Wonderful place and close to the Sundial Bridge

Room was clean and bed was comfy. Friendly hotel staff. First time staying here. Next time will get a balcony room. Little pricey.

Good area.

It was nice but the breakfast club room was terrible. No food left.

The hotel itself was great, and the location was a 10/10 for our plans. However, a lot of things advertised weren't true and they were some of my key points for booking. Before booking I called to ensure there was complimentary breakfast, they said to Marriott Members (which I am), well the time comes for breakfast and apparently you have to be a higher status member for it, so now I had to scramble for breakfast for my toddler and I. The pool was also advertised as heated - it was FREEZING, on a 90 degree day. So cold toddlers lips turned blue. They also don't supply milk at ALL, so essentially, this hotel is not as family friendly as it boasts. I understood there were longer than normal waits at the restaurant, but I did not think it would be two hours before food hit the table. Nice hotel, not worth the $375 a night by any means.

I booked for my daughter who was moving cross country. She felt safe, liked the staff and found the room luxurious.

Not with the cost of the room. Rooms are old, carpets threadbare with no views from the room. The microwave in the lobby had old food stuck to the insides and didn’t look like it was cleaned in months…The mosaic restaurant food was terrible, the pizza was hard as a rock and the burger overdone and dry. Oh and they charge for daily parking as well. The hotel is not located at a densely populated area, and doesn’t look busy, so charging for parking was unnecessary gouging.. Wouldn’t recommend the restaurant or the hotel.

Good place.

I loved the quiet surroundings and the close proximity to the bridge and Turtle Bay park. Convenient for a nice hike into nature and knowing I'd be returning to a clean and comfortable room was amazing!

Excellent hotel with great service!

The room they assigned us to was not clean. They moved us to another room and assisted us in the move. We placed our drinks in the refrigerator and when we returned several hours later our drinks were warm. We called for maintenance and they never came. We pulled the fridge out and it was not plugged in, nor was the coffeemaker.

Very nice hotel next to the Sundial Bridge.

The Sheraton is located in a very nice area where you can go for a walk. Hotel by itself is very clean, room are spacious and well equipped. Staff is friendly and willing to help.

beautiful facility, friendly staff, good restaurant