Nice hotel but needs some work

This was our first time here and won’t be the last. Every member of staff we met were very friendly & helpful.

From the outside hotel looks amazing and same for the bar area, then you walk to the back where rooms are and it’s in need of a face lift, carpets are worn and dirty and paint work needs a freshen up and the final touches in areas like the bathroom were sealant has been used looked like done via a novice, I go to lots of hotels around the lakes and for the money for 1 night expect more for my money it’s these little touches that can ruin the break away

It was a wonderful stay. The staff were very pleasant and kind. The property was clean and good to stay with the family.

Ro Hotel not our usual type of hotel, found it a little too corporate for our liking so only for that reason we wouldn’t stay again. Very clean and excellent choice for breakfasts. Very noisy on late evenings as our room faced the entrance/exit and car park; room very small and a little claustrophobic. Area of corridor on ground floor smelt musty from ceiling leaks, a few mop buckets around catching the rain. We didn’t use facilities on evenings so can’t comment on service or facilities available.

The Ro hotel was situated close to the centre of Bowness and was clean and obviously fairly recently been repainted. condition was in general good although the carpets looked like they needed replacing. The rooms were comfortable and the food was good. Drinks were a little on the expensive side and I was unhappy having to pay for car parking at the hotel when we were staying there. However we had a good trip and stay.

Hotel is looking tired. Chipped paint, marks on all the walls. Smells of dampness and flickering lights in hallway. Breakfast has gone down hill from previous stay. At 8.30 am it was barely warm. Previous day very little left at 9.30. Came back from a walk around 1.30 and the excuse for no glasses at the bar for water was ‘clearing up after breakfast’! Disappointed as standards have definitely slipped and no longer value for money

The hotel was okay and that’s all I can say. The breakfast was not good and the room a bit cramped. Air conditioning did not work very well and the quilt on the bed was perfect for a very cold winter. The price for one night was, £261 and I then had to pay an extra £10 for parking. Was it worth the money and would we go back. No and No, sorry.

Very good

Air-conditioning was not functioning

Great hotel on lake Windermere - convenient to shopping and dining options plus walkable to the boats that taxi around the lake. The hotel staff was friendly and helpful. Room was ok and had the amenities we needed. Enjoyed the daily breakfast to gear you up for whatever walk or attraction you pursued that day.

The hotel was clean and the breakfast was good, the room was average. There wasn't any Menu in the room even though there was a restaurant.

Not good at all. The hotel require major improvement work despite it saying it’s had that! Our superior room with lake view was not clean and the shower tray had terrible mould around it. We were offered a change of room. The evening meal was very poor, barely warm and lower than average quality. We were offered a 50% reduction and given an apology. ASKED TO PAY £5 TO PARK YOUR CAR OVERNIGHT IN THE HOTEL CAR PARK & TO HAVE TO SQUEEZE IT UP AGAINST A WALL AS NO AVAILABLE SPACE IS DISGRACEFUL

Worst was receiving parking citation after paying for parking at this hotel. Truly terrible way of treating your customers. No ventilation or cooling of any kind in room on first floor. Window opened about an inch. I will admit the views were nice, but it'd be the same everywhere else.

Great location, just a steep walk up and down hill. Hotel needs touch up and needs more staff. The staff was absolutely great, but it was hard to watch them run around due to staff shortage.

Bathroom shower leak

Excellent location and friendly staff

Amazing from start to finish

We had a lovely time from arrival to leaving. The staff were very friendly and helpful, room was spacious and breakfast buffet plentiful. We definately recharged our batteries

Great staff, great views but if your walking into town be prepared to walk back up a big hill. Lovely breakfast. Our room was basic but it was the cheapest, damp smell down our corridor, corridor lights didnt stop flickering and room was far too hot in the night. The downstairs area is really nice especially at night time all lit up.

had a lovely time at tha Ro hotel. room was really nice, staff were nice and food was lovely. would be a great place when the sun starts to shine. 👍

Great stay. Staff were all friendly and excellent, room was comfy, spotless. Using the cast to tv was very easy (other hotels take note, this is how it should be done). Further to other reviews, the hotel is on a bit of a hill so if you're compromised in your walking it may be a struggle and it could get a bit wearing if I was there for a week but it was fine for the weekend. Breakfast was also great although maybe bigger plates would stop even a couple of items feeling crammed in. The room wasn't the quietest, could hear a lot when the footfall was high so the room could have done with some excluders just to cover the gaps below the door to deaden the noise a bit but that's being really picky. A great stay and would definitely stay again.

Room 128 had no view at all just a stone wall 2ft in front of window. There was bird netting between outside wall and bedroom window. There where Pigeons flying inside netting and birds where on window sill cooing all night long. Which kept us awake all night. This needs to be addressed by management.

There was a noise all night from a fan or ac unit. The breakfast selection was good but most of it was only warm, not hot. Nice hotel but let down by a couple of small things, would stay again but would have to be a different room.

Amazing stay, super friendly staff and the service was great. The room was huge and had lovely views over the lake. Would definitely stay again

Lovely Hotel . Nice room . Very happy, will come again

A wonderful Hotel in a beautiful setting. All of The staff were extremely friendly and helpful. The cleanliness was excellent as well as the Decor and furnishings.

The hotel needs some repairs and cleaning, dirty carpet everywhere and poor general maintenance, ie painting and damp. It very much felt like the hotel was trying too save money everywhere. One towel in the bathroom, very cheap loo paper. I also be had to ask for the aircon/heating to be turned on even though it looked like it was on in the room!

Lovely staff, fellow guests were great. Definitely be back

The Ro is in a great location overlooking the lake. Even though our room was small it was clean and had everything we needed! Breakfast was great there were plenty of options and the staff were so friendly would always stop to greet you and have a chat!

We really enjoyed a 5 night stay in the Ro Hotel, and would certainly recommend it and use again if we're in Bowness. The Hotel is clean, with welcoming, friendly staff. Our only criticisms were that the shower flooded the bathroom floor regardless of the towels used to stop water running out of the shower, and that the drinks prices are far higher than the Bowness and the surrounding area.

Very clean, nice staff, particularly the Colombian waitress at breakfast time. Lovely decor around the hotel. Very attractive room. Only negatives was that the sofa bed mattress was too thin and therefore extremely uncomfortable to sleep on. Like sleeping on hard springs. Breakfast time, we had to keep asking for pastries, could be waiting half an hour for them!