All good for a short stay with an event at the hotel. My room had a blocked window, so no natural light and unable to open.

All good for a short stay with an event at the hotel. My room had a blocked window, so no natural light and unable to open.

Great night. Clean and well presented.

Great night. Clean and well presented.

The hotel was lovely. Great price vs location and came recommended. The only downside is as a resident you have to pay £10 for parking which was not made clear on the booking.

The hotel was lovely. Great price vs location and came recommended. The only downside is as a resident you have to pay £10 for parking which was not made clear on the booking.

We attended an evening event here on 28th September. The only good point of our room was that the bed was comfortable. We paid £200 for a superior room. The kettle didn’t work and the tv didn’t work, reception said they would send up a kettle and sort the tv, after 2 phone calls and over an hour wait (I’d also offered to go and collect it), it took a visit to reception for the kettle to finally be sent to our room. The tv was ignored. The bathroom shower riser rails were broken in both the bath and the tiny cubicle shower (it actually fell off the wall when I turned it on and soaked the wall and door and bathroom floor and me still fully clothed)! I decided to use the bath shower and hold it up to me instead but the tap only had scalding boiling water and no cold water coming out. Mostly the staff were friendly and smiley but inadequately trained to problem solve efficiently. We had paid a lot of money for our drinks to be ready for our guests upon arrival at the function, but they were not ready and neither were the bottles of wine we’d pre-ordered on our tables at the function and we had to remind staff again and they took a long time to bring them out. Our event was really lovely but I would not recommend this hotel to anyone, nor ever stay there again.

We attended an evening event here on 28th September. The only good point of our room was that the bed was comfortable. We paid £200 for a superior room. The kettle didn’t work and the tv didn’t work, reception said they would send up a kettle and sort the tv, after 2 phone calls and over an hour wait (I’d also offered to go and collect it), it took a visit to reception for the kettle to finally be sent to our room. The tv was ignored. The bathroom shower riser rails were broken in both the bath and the tiny cubicle shower (it actually fell off the wall when I turned it on and soaked the wall and door and bathroom floor and me still fully clothed)! I decided to use the bath shower and hold it up to me instead but the tap only had scalding boiling water and no cold water coming out. Mostly the staff were friendly and smiley but inadequately trained to problem solve efficiently. We had paid a lot of money for our drinks to be ready for our guests upon arrival at the function, but they were not ready and neither were the bottles of wine we’d pre-ordered on our tables at the function and we had to remind staff again and they took a long time to bring them out. Our event was really lovely but I would not recommend this hotel to anyone, nor ever stay there again.