Love the staff and very clean

Love the staff and very clean

All the staff were incredibly friendly and accommodating, the area is a bit quieter so people who find it difficult to sleep due to loud noise may enjoy resting at this hotel! Would definitely book again!

All the staff were incredibly friendly and accommodating, the area is a bit quieter so people who find it difficult to sleep due to loud noise may enjoy resting at this hotel! Would definitely book again!

Very nice hotel and close by many restaurants. Good location and very quiet .

Very nice hotel and close by many restaurants. Good location and very quiet .

When I checked in the man at the desk seemed preoccupied on his phone. After giving me my key he failed to tell me how to get to my room. I went down the hallway and up 3 flights (my room # was 400) of stairs carrying my suitcase ( I am 75 years old)and there were no room # starting with 4XX. A nice man staying in the hotel helped me carry my suitcase up the last flight. He went down and asked the man "why didn't you help the lady" He did not get a nice response. the customer came back to to help me find the room - we could not find it. The man watched my suitcase while I went back to the desk. The desk clerk pointed to a flight of stairs to my left. I went back up the other stairs to retrieve my bag and climbed 3 flights to find my room- with the help of the customer. The nice man who helped spoke little English but was more helpful than the desk clerk. There was construction going on in the hotel that started at 8:30. All night there was loud talking coming from the lobby that echoed up the atrium and was loud in my room until after midnight. Children were talking in yelling in the stairway until midnight as well. The room was clean and the maid was nice. The lady at the desk on the second day was helpful, but the noise did not subside during my entire stay. I barely got 3 hours of sleep.

When I checked in the man at the desk seemed preoccupied on his phone. After giving me my key he failed to tell me how to get to my room. I went down the hallway and up 3 flights (my room # was 400) of stairs carrying my suitcase ( I am 75 years old)and there were no room # starting with 4XX. A nice man staying in the hotel helped me carry my suitcase up the last flight. He went down and asked the man "why didn't you help the lady" He did not get a nice response. the customer came back to to help me find the room - we could not find it. The man watched my suitcase while I went back to the desk. The desk clerk pointed to a flight of stairs to my left. I went back up the other stairs to retrieve my bag and climbed 3 flights to find my room- with the help of the customer. The nice man who helped spoke little English but was more helpful than the desk clerk. There was construction going on in the hotel that started at 8:30. All night there was loud talking coming from the lobby that echoed up the atrium and was loud in my room until after midnight. Children were talking in yelling in the stairway until midnight as well. The room was clean and the maid was nice. The lady at the desk on the second day was helpful, but the noise did not subside during my entire stay. I barely got 3 hours of sleep.