We had a positive initial impression of the property - it looked just like in the pictures. However, relative to the price of our stay, we were surprised that basic amenities were lacking, which significantly impacted the quality of our stay. Facts: -Stayed for one week -Be prepared to pay ~$80 for a week’s worth of electricity -Be prepared to wear a plastic wristband for the duration of your stay (not mentioned in the listing, as far as we could tell) Good: -Cleaning staff came to clean the place every two days, replacing towels and making the beds -Well-stocked kitchen hardware (pots, pans, blender, knives, cups, plates etc.) and gas stoves. -5 minute walk to Bavaro beach -No issues with parking our rental car -The manager Marina was very helpful and made herself always available, even on Christmas. -The manager and staff brought us a nice Christmas surprise. Issues: -The property provided only 6 beach towels for 6 people, and we were not able to have these replaced with clean towels after a day on the beach for the next day’s activities when needed. This issue was finally addressed on our last day after we complained, when the manager provided us with 6 new beach towels. -Basic necessities like paper towels, shampoo, body wash, etc. were were not replaced when they ran out until we complained repeatedly. Dish soap was not provided. -Nitpickey, but all of the towels shed lint all over our bodies and faces, so we could never get truly clean after showering. -Security is good (with a security guard every night), but almost too good. We had a delivery one night, and the security guard would not allow our delivery person to come into our apartment. If the above mentioned issues with the beach towels, and replacement of essential items were corrected, then I could give my review as 4-stars. Unfortunately, that was not my family’s experience, but hopefully management can correct these issues in the future.

We had a positive initial impression of the property - it looked just like in the pictures. However, relative to the price of our stay, we were surprised that basic amenities were lacking, which significantly impacted the quality of our stay. Facts: -Stayed for one week -Be prepared to pay ~$80 for a week’s worth of electricity -Be prepared to wear a plastic wristband for the duration of your stay (not mentioned in the listing, as far as we could tell) Good: -Cleaning staff came to clean the place every two days, replacing towels and making the beds -Well-stocked kitchen hardware (pots, pans, blender, knives, cups, plates etc.) and gas stoves. -5 minute walk to Bavaro beach -No issues with parking our rental car -The manager Marina was very helpful and made herself always available, even on Christmas. -The manager and staff brought us a nice Christmas surprise. Issues: -The property provided only 6 beach towels for 6 people, and we were not able to have these replaced with clean towels after a day on the beach for the next day’s activities when needed. This issue was finally addressed on our last day after we complained, when the manager provided us with 6 new beach towels. -Basic necessities like paper towels, shampoo, body wash, etc. were were not replaced when they ran out until we complained repeatedly. Dish soap was not provided. -Nitpickey, but all of the towels shed lint all over our bodies and faces, so we could never get truly clean after showering. -Security is good (with a security guard every night), but almost too good. We had a delivery one night, and the security guard would not allow our delivery person to come into our apartment. If the above mentioned issues with the beach towels, and replacement of essential items were corrected, then I could give my review as 4-stars. Unfortunately, that was not my family’s experience, but hopefully management can correct these issues in the future.

We had an amazing time. The property was even more beautiful than described in the description, the service was also amazing. Ezekiel was an amazing host while we were there and very personable. We will absolutely stay here again when we visit the DR! Thank you!!!

We had an amazing time. The property was even more beautiful than described in the description, the service was also amazing. Ezekiel was an amazing host while we were there and very personable. We will absolutely stay here again when we visit the DR! Thank you!!!

Pasé 15 días con mis hijos y amistades allí, fue una bella experiencia, son muy atentos y cordiales! En pocas palabras todo impecable. Lo recomiendo a todos.

Our stay at the Sanctuary exceeds our expectations. Ezekiel and his staff were fantastic! We got a tour of the property and outside the gate when we arrived so we knew right off where everything was. Highly recommend Kats Korner (awesome daiquiri's), Wacamole, Joy, and El Portico for restaurants. Set back from the ocean but only a short walk to the beach and restaurants. Quiet and no crowds or spring breakers. Ezekiel responded quickly to texts, arranged our excursions, and even had an authentic Dominican dinner prepared for us on our last night by his staff. It was Fantastic! The room was clean and had everything we needed. Property is well maintained and we felt safe at all times. We had massages in the garden that were also wonderful. The beach was clean and not crowded. Beware of wandering towards the "shops". High pressure by vendors to lure you into their shops and felt very uncomfortable. You will encounter the parasailing and excursion sales on the beach but it wasn't as high pressure. Overall can't say enough about Ezekiel. He truly loves his job and wants to make sure you are well taken care of.

Our stay at the Sanctuary exceeds our expectations. Ezekiel and his staff were fantastic! We got a tour of the property and outside the gate when we arrived so we knew right off where everything was. Highly recommend Kats Korner (awesome daiquiri's), Wacamole, Joy, and El Portico for restaurants. Set back from the ocean but only a short walk to the beach and restaurants. Quiet and no crowds or spring breakers. Ezekiel responded quickly to texts, arranged our excursions, and even had an authentic Dominican dinner prepared for us on our last night by his staff. It was Fantastic! The room was clean and had everything we needed. Property is well maintained and we felt safe at all times. We had massages in the garden that were also wonderful. The beach was clean and not crowded. Beware of wandering towards the "shops". High pressure by vendors to lure you into their shops and felt very uncomfortable. You will encounter the parasailing and excursion sales on the beach but it wasn't as high pressure. Overall can't say enough about Ezekiel. He truly loves his job and wants to make sure you are well taken care of.