it was reasonably priced

The facilities in the room were terrible

Quick check in/check out. Helpful staff.

No toilet brush in the bathroom.

I have stayed in the NOVOTEL Dwn Esplanade many times. As usual everything was fine.

As Above

Staff hospitality :)

The cost of breakfast for 2 people :(

All the personnel were awesome, friendly and welcoming. Room was clean and comfortable, a view to the harbour. The scallops as an entree were perfect, steak as mains was good. Breakfast was good

Air flow in the walkways from the rooms to the lifts, very humid.

Breakfast was good for eating healthily - best feature Lifts a feature Price too much for the room - I'm not into facilities like this, stayed at Novotel because selected by my employer. It was OK, but not normally my scene

Lights in room not all working. Power points in room - clumsy location for charging and using computer. Low level noise/hum couldn't be located and turned off, affected sleeping

The location was good

Everything else, it’s old, run down, smells funny, you pay good money to get a view of a brick wall. Old fittings that are hanging out of the walls, bathrooms are worn out and gross with railings falling half out, carpets are worn down and stained terribly. Even the luggage trolley was rusted and worn out. They seriously need to spend some money.

Quiet, clean and spacious

Friendly staff .All the facilities you need.

Great breakfast and nice outdoor area to sit and eat.

The room was poor for the price. The auf on noisy and the lighting very bright. I also found the bed and pillows unsatisfactory.

As above

The staff were very cooperative and moved us into another room -and an upgrade, as our shower hot water wasn't working.

The room we were allocated had noise issues from the airconditioner in the room, and the hot water wasn't working when we had a shower. But, the staff moved us and gave us an upgrade, which was all great.

location

not very clean. bathroom smelt of stale urine and there wax blood smeared on window in bedroom but trey cleaned everything after I mentioned it to them

great meals and location

The foyer - great bar, staff and Friday live entertainment.

outdated bathroom.

pretty average

Stayed here many times before but it has gone down badly. no hot water first 2 nights, asked to be moved to a different room as they never fixed it, next room also cold water, just unacceptable when paying premium money per night. won’t be back

the location

it was old and tired