كل شي رائعًا

لا شي

كل شي مميز الهدوء والراحه ونظافة المكان بالمخاصر انا احب كل سنه الاقامه في هذا المنتجع

لا شي

Thank you very much to HALA she’s Polite, cooperative and kind

The hotel is nicely situated on Lake Khaled and has nice greenery. The room was large with access to the garden. Shoer was fine but the water appeared to be slightly reddish at times. Parking was very near the room.

All rooms suffer from a major problem from noisy air conditioning compressors. I was unable to sleep.

Peaceful environment.

Not enough toiletry, like bathrobe, and teeth brushes etc.

The staff and the location.

Room furniture slightly outdated. Could use a spruce up. The pillows could be abit more softer. But that's a personal preference.

Myself and my wife enjoyed most of the stay. Good size room, large sitting hall. We had our own parking space for the hired car.

Our room was one of the connecting room with a single door and a family with small kids stayed in the connecting room. Some of the nights we couldn't chill out on the sofa, always had to stay in locked bedroom. Apart from this everything else was fine.

The resort location,view,proximity to all scenic locations,shopping at walkable distance was really priceless. The facility of swimming,gym,sauna was excellent.Cleanliness was good.Special mention of staff Nithin,Faisal & Dika for helping us during unforeseen situation of torrential rains.Reception staff helped us in upgrading our two suits into a villa so all family could stay together.Beds,sofa cum beds were excellent quality.In a three bedroom villa 8 persons could sleep very comfortably.extra blankets,towels were provided at no additional cost.Water bottles ,tea,coffee at no additional cost was replenished every time.Overall it was worth the price stay and I strongly recommend even local people to stay there for a change.

The villa had a good kitchen but utensils like pan,pots were provided only on demand,knife and cutting board was missing.Cleaning material was not there to wash used utensils,so we were dependent on cleaning staff every time for cleaning.(it was ok,given that we traveled for leisure).So if you travel with small kids and think of preparing small snacks,meals in kitchen then plan accordingly and ask the staff.Only one restaurant was functional during our stay as other 3 were under renovation.

location

cleaning and service

everything was amazing

nothing

Located at the Cornish rd and very spacious. the old building style and greens everywhere give the resort special advantage

Our stay at the resort was nothing short of amazing! All our family enjoyed the stay and left happy!

I used to like it, staying from long time there.

This booking was hard. I invited some friends to sit outside of my room to drink tea as I wanted to share my experience with this place. Unfortunately, because of poor customer service it was went wrong. When my guests arrived to receptionist, staff told that no guests allowed as per latest management instructions. So, it was my worst experience. Only sad feeling and negative emotions. I did not enjoy this stay.

nice and calm