Lovely quirky hotel. Gorgeous rooms. Fitted us in at the last minute for breakfast and also stored our bags whilst we went for a walk around York on the day of leaving. Very helpful staff.

The delivery early Bank Holiday morning.

The room was on a quaint street near the cathedral. I could hear the bells.it was quaint and how I imagined an old pub to be. Even though I had a single room, it was quite roomy.very clean.

No parking but that isn’t uncommon

Very cute traditional pub in a great location. Beautifully decorated and close to everything.

Bed was very soft but still comfortable.

the rooms were very comfy! staff so helpful! charming old inn style hotel

Not very much

It's not a hotel ,it's a bed and breakfast . There is no reception . The rooms are old and dated . The room was meant to be one of the better it was just normal, very tight, and no space . When we walked in the first day ,it seemed we were an inconvenience and got barked at where to go. It's not very welcoming at all . Didn't sleep much because of constant noise . In general the facilities are poor for guests . IT IS NOT A HOTEL

amazing manager and couldn’t do enough for us. excellent breakfast with same happy manager. love a scouse :)

nothing

The property was very well presented and cosy, also ideally situated in the city centre and close to all tourist spots.

close location to city centre, right next to the minster, would recommend definitely

can be a little noisy late at night due to old windows, take ear plugs with you

Fantastic location, quirky rooms and amazing staff!

Only thing I would suggest is to think about changing the windows as we could hear a lot of foot traffic outside and it was a struggle to sleep due to noise in the evening.

we loved the quirkiness of the property was just what we were looking for. our room over looked the secret garden and we could see the minster too. the bed was really comfy too.

the only thing that we would change would be to have been on a lower floor as we were right at the top and it is 4 flights of stairs.

Nice pub, great location. Food lovely

Communication once left is appalling. My fault I left my toiletries bag but I cannot get hold of the pub at all. Very disappointed

welcoming , cosy warm feeling , staff are all very pleasant , room was very nice and had lovely Victorian feel to it

nothing , if I had to pick anything it wouldn’t be anything to do with the hotel anyway , every morning at 5 we got woken by a delivery lorry but like I said it was delivering along the street and nothing to do with the fat badger

Perfect location to attend University event.

Its wonderfully atmospheric and cosy. Food is very good and staff are very helpful and friendly.. The room they transferred me to for a few hours sleep was beautiful.

My single room was above the kitchen and there was a lot of noise all night from various motors and heating. The extractor fan is right under the bed. When its is on from 7am to 9.30pm there is no chance of sleep..

Lovely place to stay. Well located and very clean. Staff were so very friendly and helpful. My sister & I had a lovely weekend.

Creaking of others in rooms above...but I suppose that can't be helped in an old building!! Toilet paper was very low quality for such a nice establishment!!

Staff were all friendly and helpful

decor was nice, good location, quirky

bad smell in the bar area very loud in the morning as the windows are thin and wouldn’t shut properly bed squeaked a lot

oozing with character

it’s creaky.. although not an issue at all for myself and my fiancé.

charming old place. perfect location for the city centre. super comfy bed, lovely hot shower and helpful staff.

wifi speed less than 10% than regular mobile…

we liked the antique style of the place, the staff were great.

bit noisy, bin men at 5am followed by the dray men a short while later and noisy from ppl passing. I know it can’t be helped though.