I was having a beautiful time and I enjoyed staying there. Staff was very good and helpful specially the receptionist person called Mohamed Elkady he was so helpful, smart and gentle.

Beach need to be more cleaned

Thanks for all

Nothing

Everythings ok

Nothing

Good staff

Nothing

Everything was amazing, thanks all.

Great 2 star, ok 3 star. Think Travel Lodge. We asked for a quiet room with sea view. We got the sea view but music pumps out on speakers from 9am & 10am at pool. An early wake up call that persists all day! The corridors, with their tiled floors, amplify every sound throughout the floor. Staff start on the floors from 7am! Bring ear plugs. Pool area outside is nicely designed. Sun beds as standard. Towels provided. Restaurant: Despite what the website says, only 1 main restaurant (called Aquarius) in this hotel. All 3 buffet meals delivered here. Decor very run down. Food is repetitive and basic, although the breakfast had good options. The a la carte restaurant is a room across from this with similar decor and I never saw 1 person in it as this is not part of the all-inclusive. Snack Bar: Daily snack bar is the grim looking Aquarius bar where a few sandwiches are piled on a plate & covered with cling-film for guests to eat as they wish. I thought it was a joke when I asked where the snack restaurant/ bar was & was shown a plate of bread rolls sitting outside the bar. Horrified. All Inclusive: Be careful when booking, as often this means meals only included and soft drinks. Soft drinks were never branded drinks like Coca-cola, Sprite, Fanta but always from a 2 Litre bottle of cheap local knock-offs. If you wanted bottled water, you had to pay for it or take a plastic glass of water they will hand to you as part of all-inclusive. Location: Beside local large shopping centre (10 in walk) & some good bars around. Wifi: Available in room at additional charge. Free at reception but very poor connection. If going for 1+ week I recommend getting the Vodafone traveller sim card for 255 LE (10 GB data, 200 min local calls & 20 min international calls) and you will have great data in your room. Apparently you can buy this in airport but I got it in a Vodafone store.

Only 1 restaurant with limited food choices. Bar was grim. No evening entertainment for guests. Decor very run down.

amazing hotel staff , very friendly and great hospitality. especially reception team

nothing

everything , dirty, horrible food rude untrained staff. Beer large is a joke, served in a wine glass!

The room is clean. The beach is wonderful and beautiful. The service in the lobby is a beautiful bar

I waited more than an hour in the reception to receive the room I even missed the lunch time and when I asked they told me to wait for the dinner time as there is no substitute for the meal you miss Reception staff need training to deal with guest

We liked and enjoyed our stay very much. The "all-inclusive" concept is comfortable and it definitely helps you relax. It was very convenient that all our meals and most drinks were included. We enjoyed a lot their private beach and the pool area. The day we checked out, the hotel kept our bags and suitcases for us all day since we had a tour and were going to be out and our flight was late at night. Once we came back, they opened a room for us for 30 minutes so we could take a shower and change before our flight. It was super nice and helpful, and we really appreciate the gesture!

Cheerful animation team The pool is fantastic Large spaces

Poor beach ⛱️

pool & Beach view

the rooms

only good thing about the property was the location would have been even nicer if there wasn’t so much litter everywhere clearly have no care for the environment

it’s run down and wouldn’t be allowed to open in England due to health and safety reasons! the pool isn’t safe you only had to step on the side and your foot would go through! the rooms were filthy and clearly never cleaned to any kind of standards no one is helpful they just talk to people when your trying to talk to them

the staff charged me more money than booking they called me at 12 am before check out and he was screaming that he wanted me to pay the extra charges

not recommend

The view from the room was very nice and the sraff was very nice and accommodating the meals were ok. The place is in need of a major overhaul.if

The bed was not very comfortable and the doors are impossible to open and close there is no water pressure and you are lucky to get a warm shower the air Conditioner is so loud you want to shut it off and open the door but the music out side is so loud you must decide which is worst our just sweat. Yet we still had a nice time.

Unlike most of the tourist hotels in Egypt, Royal Star is located very close to the centre of Hurghada - this allows you to have a walk around and see a normal life and local people. There is a range of attractions around so you can have a good time there. There is actually all what you need but cannot be compared with the quality of gigantic luxury 'holidays prisons', typical in Egypt along the coast.

The best time of this hotel is well behind and it requires a major refurbishment and some investment injection. The bathrooms are worn out, so the towels and linen. Seems that with a lot of efforts of the staff things look still OK-ish. Although 4 stars is an overstatement.

The food was very good at the hotel, and the service was even better.