I had a nice view of the sea and the staff are attentive and helpful.

Housekeeping call even though I had a “do not disturb” sign on.

1. LOCATION + Really close to the MTR station / Island Line. + A2 exit is right beside the hotel building + Area is close proximity to good restaurants, grocery stores, cafes and bars + The area is not crowded. It’s easy to walk around. 2. COMFORT + Rooms were spacious enough especially for a group of 3 - we stayed in a room that had a double and a single. + They can do housekeeping whenever needed. + Toiletries were complete and you can request if there’s anything lacking + Towels were big enough + The bed and the pillows were comfortable 3. FRIENDLINESS OF THE STAFF + Prior to our trip, they answered my questions quickly and gave good directions on how to get to the hotel. + It was easy to talk to them. They were nice and approachable for our questions on extended check-out and getting a cab to the airport. + Staff was really helpful 4. OTHER THINGS I LIKED + You can store your luggage if your flight is later than check-out time.

Really liked out stay at ECO TREE HOTEL, but I feel like more cleaning could be done since there were dust specs in our room.

Location was ok. Near MTR

The bed and pillow were not comfortable. And housekeeping was sloppy.

15 meters from mtr entrance (subway), restaurants and 7/11 within 100m. for hong kong standards a very large room, well designed with all amenities needed.

Size of the family room

some of the staff weren't accommodating.

.Very Convenient for MTR

Not taken breakfast .locarion of Entrance from side lane is bad the seafood stores in the lane don't give the right ambience

Value for money with reasonably good location.

Aircon was spoilt in one of the days we stayed. While the staff took the effort to repair asap, it still lasted a few hours in the night.

Convenient location. You don't need to walk far to find some authentic restaurants.

The attendants at the desk could use a little smile.

near the tram station

hard to find the hotel entrance

Bathroom and room size. Excellent AC with ventilation system. Quiet. Nice TV with English speaking channels. Good lighting.

Entrance to the hotel in a side street a bit smelly and chaotic.

Clean rooms and courteous staff. We were given a free upgrade to a family suite which is a very spacious by HK standard. Centrally located and very near the entrance to the MTR station.

Very convenient. Just one minute's walk from MTR station.

spacious. room on highest floor (24th) - nice view of victoria harbour. large bathroom. responsive housekeeping.

air-con broke down first night (it was summer, about 32-34 celsius). night manager sent a fan to our room. the fan was necessary even after the air-con was repaired bec it did not work very well. windows not openable.

The location and the cleanliness

half of the reception staff one was very good the other didn’t speak very good English and everything seem to be a problem