The location, the facilities, the vibe.

The food was not too good. And could have variety.

Food with varieties?? Hot pepper soup

I will appreciate if booking.com could investigate my complaint I need a full refund as the management have been dishonest. I made my needs and requirements known to the hotel prior to my arrivals. There was a response confirming that all my needs will be met. Their response below is disgustingly irresponsible. Booking.com should not allow this type of dishonest behaviour to tarnish their brand Booking .com can confirm my previous bookings around the world , I have never been let down until I travel to Nigeria. It’s a shame. Booking .com should get to the bottom of my complaint. Thanks I am writing to express my dissatisfaction with my recent stay at your hotel. Upon arrival, I had to wait 45 minutes before receiving the keys to my room. Despite clearly stating my specific needs during the booking process, none of my requests were met. As a disabled guest, I had requested accommodations such as a raised toilet with hand grips and a shower, but these were not provided. Additionally, I requested to speak with the manager regarding these issues, but despite several attempts, my calls were never returned. Although this was just a one-night stay, the level of service I experienced did not justify the amount I paid. The staff were unprofessional and seemed more focused on receiving tips than providing quality service. The hotel’s decor is outdated, and the furniture and equipment need an upgrade. There was also no privacy in the bathroom, as no screen was provided between the toilet and the rest of the room, making it inconvenient for any guest who might have visitors. There are several areas where significant improvements are needed to enhance the overall experience for customers. Given that my stay was far below the expectations set, I would like to formally request compensation for the substandard service I received. I look forward to your response. Abi Response Radison Blue Dear Mr. Abiodun, Thank you for sharing your feedback with us.

I am writing to express my dissatisfaction with my recent stay at your hotel. Upon arrival, I had to wait 45 minutes before receiving the keys to my room. Despite clearly stating my specific needs during the booking process, none of my requests were met. As a disabled guest, I had requested accommodations such as a raised toilet with hand grips and a shower, but these were not provided. Additionally, I requested to speak with the manager regarding these issues, but despite several attempts, my calls were never returned. Although this was just a one-night stay, the level of service I experienced did not justify the amount I paid. The staff were unprofessional and seemed more focused on receiving tips than providing quality service. The hotel’s decor is outdated, and the furniture and equipment need an upgrade. There was also no privacy in the bathroom, as no screen was provided between the toilet and the rest of the room, making it inconvenient for any guest who might have visitors. There are several areas where significant improvements are needed to enhance the overall experience for customers. Given that my stay was far below the expectations set, I would like to formally request compensation for the substandard service I received. I look forward to your response. Abi Response Radison Blue Dear Mr. Abiodun, Thank you for sharing your feedback with us. We would like to take this opportunity to update you on the steps that were taken during your recent stay and provide further clarity on the situation. Upon your arrival, we experienced an IT issue that unfortunately caused your booking not to reflect in our system, a problem we have since resolved. Regrettably, we were not aware of this issue until you arrived, which contributed to the delay you faced during check-in. As soon as this matter came to our attention at a late hour, the night auditor immediately escalated the situation to our Reservation Manager.

The breakfast

It’s was too hot

proximity to the airport

the carpets were not clean

Breakfast was great, loads of options. Nice, clean, functional hotel for a conference I attended. Very close to the airport too!

No coffee pods in room for coffee machine. No ‘diet/sugarfree’ soft drinks at the bar. Bar menu slightly limited. Lack of beer options too, some craft beer would have been nice.

The serenity is just it for me

Couldn’t find a thing

Locatie

Zwembad, kamer en geluidsoverlast