My friends and I (8) stayed here and couldn't have had a better time. We felt very taken care of with all the included amenities including the house manager, chef, and house cleaner. It was literally the most cushy luxurious vacation I've ever been on, all for a reasonable price tag.

Brought family here while kids had college break. Had a wonderful time. Augustine and his staff were lovely. Location is perfect. Will likely book this property again.

Beautiful home, very clean, attentive concierge in Alix who made our stay worthwhile. Excellent Chef and Butler as well. Overall it was a very pleasant stay! I'll be back!

Everything was great although I wish it would’ve been disclosed that there was a construction project going on right next-door that impedes on the view.

What a great location - close to golf and beach. Alix, Mercedes and Augustin were amazing and overly helpful. We had a great family Vacation and would definitely return.

We had a wonderful vacation here. The villa location is excellent with nice views of the golf course and the ocean. The staff was terrific, they were friendly and warm and welcoming. We loved the use of the Eden Roc beach club and the golf cart was fun. Our only complaint is that some of the furniture could use a good cleaning but overall it was a great experience!

We stayed at Casa Crystal on a family/extended family vacation. The house is gorgeous and the staff (Augustin, Amarilis, Alix and Julio) Is amazing! They were very responsive, helpful and accommodating. We had 13 people in our party and fit comfortably. Having a golf cart to travel around was not only fun but convenient. (We were told taxis were available and the rates were very fair but we never used them.) The community is gated and we always felt safe. We loved having access to the beach club. The infinity pools there are large with great views and the beach is amazing. We booked through Equity Residences and Taylor was very responsive and helpful in any questions we had.

This villa is lovely - and Augustine the butler is a real star - but it is on the edge of the golf course and just out of view of the sea (so you do feel slightly disadvantaged compared with some neighbouring villas). A big irritation was the building works going on all around and from the look of the complex (which is apparently the side of Manhattan) as a whole this will be continuing for years. On the very first morning at 8am a bulldozer and digger started up opposite the end of our pool terrace and continued for hours. We alerted the property manager to this and were told that the works were scheduled for each of the days we would be staying. An emphasised complaint was effective and after that we were disturbed on only about 3 more occasions, but when the machinery started up it really spoiled the ambience around the pool. The villa is a very long distance from the nearest grocery store. I particularly like to cook (i.e. set cater) - it is a hobby of mine. It was therefore very inconvenient not to be able to just pop out to a local outlet. There are probably more US visitors than most and they would be used to the heavy tipping culture. We from the UK aren't. this villa, whilst not top tier in price, is still very expensive and we found it grating that the recommendation for the villa staff is to tip at 10% of the villa rental. It is shocking that despite the high rental prices the owning companies aren't paying their staff properly (if this is the case?!) In my view the "recommended tip" should be made clear in the pricing of the villas so that guests can choose their accommodation more specifically according to their budget. Finally, although this villa could actually sleep 14 adults (we were only 6) there are just 4 sunbeds supplied by the pool. There should be one per potential guest. It would be a nice touch too if they would include drinkable water for all guests (it isn't safe even to clean your teeth with the tap water and as mentioned above there is no convenient nearby store + if you use the staff services to shop they apply a 15% charge ++!).