Awesome experience, safe and friendly environment. Hosting company accessible and helpful

My fiancé and I were excited to begin our first vacation together along with my teen and our two dogs. The home is gorgeous. However, the water had an awful sulfur smell. Many of the dishes in the cupboards were dirty, and we were unable to rewash them due to the unsafe water. The couches were not vacuumed and had lots of crumbs and items in the creases. We attempted to reach the property managers by email, phone, and text. Throughout the first 24 hours we were stuck unable to shower or enjoy the trip wondering if we needed to find a hotel or go back home 5 hours away. Overseas customer service kept promising the local manager would contact us. We NEVER received the call! The horrific customer service continued at the next property.

This property is beautiful but a little rural some comments said. There is no hot tub so my husband and I looked forward the jacuzzis bath…well it doesn’t work NO power at all. Then I’m the fresh towels was long black hair which me nor my husband have. Also the vents in all the bathrooms were COVERED IN DIRT I sent a text message called the office and also received a text from the property manager They wanted me to give them permission to go in our home while we are not home or we would wait around for them. I’m not sure if the company remembers this but I paid it be on this trip not to be there for repairs. There is nowhere to throw your garbage and the water “smells”. Also the bottom of the driveway which is step has giant craters in it. When it rained I wasn’t sure we would make it back up. No one has called to make this right they were also suppose to give us late check out for free for the inconvenience but guess what that never happened either.

We had an excellent experience at this property. The house was clean and well stocked. Right down the road from Pigeon Forge. We were a two family group + 3 dogs and there were plenty of rooms and beds for us all to sleep comfortably. Check in was easy. Recommendations for improvement: the jets on the jacuzzi tub do not work.

We had a great time at this place. Clean and spacious, our family really enjoyed the stay. Only complaint...it needs some more furniture (tables, chairs, etc.).

Location and house is good but lacks some basic facilities like towel hangers, clothes hangers in bathroom , napkin hooks, trash can outside to empty inside trash. Otherwise a good house and at a good convenient location.

We loved all the room and plenty of parking.

The views and the ability to have my children and grandchildren all together for my birthday!!

It's a home that looks like a cabin. The cabin itself is nice and spacious. But it is in a rural neighborhood, not in the mountains, not near other cabins. It's a beautiful cabin in a rural neighborhood. If you're looking for a mountain view or experience, this cabin/home isn't it.

TN is a State that one should visit in their lifetime. Besides the mountains and all it offered, the people are genuinely kind and considerate.

It was a beautiful home. We would definitely stay there again!

The house was beautiful and a great location and we were super excited for this getaway! The main reason why we book this house was for the location, the jetted tub, fireplace, space and the fact that it had a garage. Upon arrival after driving for hours we arrive to the house smelling of garbage due to the fact that bags of trash had been sat in the garage from the prior tenants. Once we got inside and started bringing our stuff and we noticed that the house was dirty, the sheets on the bed were still from the prior tenants and the house was not clean. We called the property management and were told because of the time that we arrived no one could get out there to clean the house and that it was just an error that the house was not cleaned. They were willing to put us in a hotel for the night but due to the fact that we had a pet and a motorcycle we could not stay at a hotel and chance it. We had to go to the store and buy cleaning supplies to wash the linens so we could sleep. The next day we tried to use the fireplace only to find out that it did not work and that wires were showing exposed so this was a letdown. Then we try to use the jetted tub in the master bathroom to find out it did not work as well so all in all this was a let down for us. We did enjoy the house but it needs some work and the property management should make sure it clean before other guest arrive especially for the cost per night. We would stay again if all the issues were fixed as it is a peaceful location, beautiful house and area.

Great place to stay Call Raul the space the house I had and how close it was to everything

Great location

The property was in a great location. There was more room than we needed.

Would definitely rent again!

The cabin was very nice and clean! Very spacious for our group (5 adults). Loved that it was pet friendly and could bring our dogs along with us! The only cons we had were that the oven was on when we got there (just a little concerning) and the door handle to the master bathroom was broken and would fall off. Other than that everything was great and would consider this place again for our group next year! Thank you! 😁

This place was great and convenient to town! Had a little issue with the cleaning, but they sent someone right out to fix the issue! Very pleased with our stay.

Had a great time! Would recommend the property to others. Would definitely return! Only issue was we could not find an outdoor bear proof trash container and had to take trash to park container. Day of check out we had no room to take trash with us and had to leave in garage.

The house is beautiful, well kept, easy to get to, and not far from all the places we wanted to visit! We loved it!

This cabin was very roomy for our family of 5. Very clean kitchen and bathrooms. We really enjoyed sitting on the front porch in the evenings. I should mention that the water had a harsh sulfur smell the first night which I think is characteristic of the local water, but the second day it was gone after we had flushed the older water through. We enjoyed the cabin and it was a great location for going to Dollywood and around Pigeon Forge.

This is a great house!!!! Very nice place to stay. Close to shopping and attractions!!!