Convenient, clean and friendly staff

Convenient location

Great hotel! Amazing staff!

Hotel is not fancy new but with reasonable rate. Just 1 train stop from Narita Airport. Steps away from Keisei-Narita station. We booked a 2-bed room and it was very spacious. Clean and quite. Staff were very friendly and able to communicate with English. Breakfast was included but not too much of variety. Hotel is 15 minutes walk to Naritasan Omote Sando, worth to spend couple hours there. Would stay again for the next trip.

Had a great two week stay as we toured around Narita. Planning to stay again on a return visit. The breakfast buffet was very tasty and plentiful. The staff was very friendly and helpful and would use a translating device when needed, which made communication easy. Parking is available nearby but with only one daily in/out privilege, we had to arrange our days accordingly. The room, a standard twin, gave us a bed to store our opened suitcases on, which helped as closet space was limited. We felt that Comfort Hotel Narita met all our needs at a reasonable price and getting around from there was most convenient, both on foot, by car or public transit.

It was the AC in the room that seems not to be maintained well that we both couldn’t stop coughing and decided to turn off and open the window. Thanks god it was not a super hot summer but beside that was ok.

We only stayed one night. To take our flight the next day, but the hotel was excellent, cozy, good service, complementary breakfast, and at a very good price

Bed sheet is dirty.

Stayed for 2 nights, great budget hotel. Staff were super friendly and helped us with anything we asked. Breakfast was simple but filling, a very clean eating area as well. Always providing water and tea and coffee was a nice touch. Wifi was great. Location was amazing, right across from the train station.

this was a small room but as a Japanese hotel, I think standard. room was clean, well-organized, and comfortable. complementary breakfast had lots of vegetables and healthy choices. staff are very friendly and helpful. They kept my luggage after checkout without a fee. I highly recommend this hotel to anybody visit Narita.

Property was rather old, but it was conveniently located. Breakfast provided was simple but okay. Staff was friendly!

The hotel itself was just okay. Small non-descript rooms, nothing special. Staff was nice and accommodating. We paid a small fee for late check-out. It was an easy walk to both the train station, and the wonderful Naritasan Shinsho-ji Temple.

More than good enough...

A hotel close to Narita station and internet is fast. In addition, free breakfast is provided in the morning.

Definitely will look at it in my next trip

De room was nice, clean and a decent size. The staff was polite and friendly. English wasn't easy for everyone but they did try their best to help in English regardless. Breakfast was really good. Would definitely recommend.

For my living the hotel period, sometime to see small insect in the lift. Thanks.

Good

It was an ordinal business hotel room with very tidy and clean bathroom. Reception was very helpful and friendly. We enjoyed free breakfast,too.

It have a big room, and the room so far is nice, but the bathroom is a bit tiny. And the breakfast is not bad as well. It is ok to stay for a night.

Excellent services provided

I was expecting the room to be dirty but i was actually clean and comfortable. The staff were helpful and friendly. Close to restaurants and stores. 15-20min walk to the temple

Good spot, good value and friendly, helpful staff. Pleasantly surprised.

Very clean hotel & very good customer service. The customer service representative English wasn't very good but we understood each other fine. The bathroom was a little small but was engineered to utilize the space efficiently. The hotel was in walking distant of all of the restaurants and shopping. We will return next time when we visit Narita.

Located very conveniently, steps away from the train station, bunch of restaurants around and staffs were very helpful friendly

Customer service was great. Location was a plus during New Year festivities.

Easy to access, tidy and clean

Really great location. .

Walked to a nearby Ramen spot and stayed overnight layover at this spot! Good coffee and nice staff. And complimentary breakfast! Was awesome

I like the breakfast. Shower to small and not enough space for luggage.

Nice and clean hotel

Check in staff is rude and unfriendly! I won’t recommend it.