Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout

We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.

Room : averageFood : lettle varieties & not tasty foodService : averagePools & sea : very good Location : good

Room : average Food : lettle varieties & not tasty food Service : average Pools & sea : very good Location : good

Service : 8/10 Food : 7/10 Pools & sea : 8/10 Room : 8/10 Location : 9/10

Service : 8/10Food : 7/10Pools & sea : 8/10Room : 8/10Location : 9/10

Everything was perfect We will come back soon

We were upgraded to a pool view which was lovely and the hotel was quiet, we had a relaxing holiday.

Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man ) Thanks all

Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man )Thanks all

This is not a 5 star hotel. There is only one building that is renovated and properly “5 star” - the rest of the resort is not! In a real 5 star hotel you don’t get told “no” when asking for a bathrobe or slippers. They also have no shampoo and hair conditioner. The food is decent though and the food at the specialty restaurants was delicious. Problem was, someone checked on you every 3 minutes and so you couldn’t have a normal conversation! Also I was told there is “cctv” just because I wanted to bring some dinner to my room when I wasn’t feeling well. That felt a bit strange. The staff at this hotel are nice but it should be fully renovated before considering it 5 stars.

The staff was very friendly

The staff was very friendly

Excellent hotel ! Good Location, beautiful rooms, very nice Staff and Great breakfast. I will come back !

Not my first time and won't be my last. This hotel never disappoints me. Great staff, awesome hospitality and great customer service. Delicious food awesome views....maybe the only thing they need to do is somehow changing lagoon's water

The hotel is really good, it has very nice facilities, amazing beach, tasty food, and very helpful staff. The guest standard is below average for 5 stars hotel.

It was very disappointing stay. I went through the weirdest experience ever in this hotel which I won’t mention as the guest relations tried their best to resolved it. Check in process was a hassle and super slow. The place is overbooked, staff is mostly untrained and unprofessional, poor service every where you go. The room was dirty but we have been upgraded to a renovated room which was nice. Food quality still preserved which was unexpected and the a la Carte restaurants were good, especially the Mexican restaurant.Ms. Nada from the guest relation was an exception in this place, she is extremely nice and efficient.

It was very disappointing stay. I went through the weirdest experience ever in this hotel which I won’t mention as the guest relations tried their best to resolved it. Check in process was a hassle and super slow. The place is overbooked, staff is mostly untrained and unprofessional, poor service every where you go. The room was dirty but we have been upgraded to a renovated room which was nice. Food quality still preserved which was unexpected and the a la Carte restaurants were good, especially the Mexican restaurant. Ms. Nada from the guest relation was an exception in this place, she is extremely nice and efficient.

It was amazing experience. Everything in the hotel is perfect: landscape, Beach, activities, Staffd and the food. The food quality is excellent and also the varaities.

Amazingly friendly staff! Mido from Aqua Center is so informative. He had introduced nice activities for us. We bought a Paradise Island from him but due to the bad weather, it was cancelled. Restaurant waiters were nice. Housekeeping staff was nice too. It’s a fantastic family trip fir us. :)

Fantastic

Fantastic

The customer service is beyond excellent. People are very cheerful and helpful. However, the hotel laid some rules that made life a little inconvenient. Also, the resort is very big so walking made it inconvenient. Overall, it was a nice stay, thanks to the staff....

Hotel is fantastic it was my first time to go Desert Rose and we enjoyed alot i will recommend to all people I know

Hotel is fantastic it was my first time to go Desert Rose and we enjoyed alot i will recommend to all people I know

Rooms: standard room is ok not bad as other reviewers say, i was in 2000 complex just the bathroom needs renovation.Food: breakfast is repetitive but this is how it is in all hotels. Lunch and dinner quality of the food was not good at all and variety is very few.Snack and drinks: drinks quality differs from one bar to another and depends on the rush if too many guests waiting to be served then you get the basic if there isn't you get a well prepared drink. Snacks was burger, hotdog, pizza and fries. Also sofr ice cream and popcornBeach and Sea,: very nice clean and sandy beach. You have a choice to swim within a lagoon or an open water.Service and cleanness: service is very friendly and quick and very clean.Check in and check out: was quick and fast, no welcome drink but that doesn't bother me.Pools and aqua: very nice pools for all ages from kids to adults.Night life and activities: well I have to say that is best hotel providing activities and night life with a very good atmosphere. The hotel grounds are very good for taking photos during the day and night with a well taken care of greenery.

No words can describe how the stay in this hotel can heal your soulFirst of all the check in was fast and the room was well furnished with fast wifiThe hotel landscape was great . Well kept gardens .The sea : u have a lagoon with non renewable waterThe snorkling area is the best option for swimming and snorkling but swimming shoes are mustThe main restaurant food is delecious varied and service is great .Try the ranchero restaurant ( ala carte )All the bars are greatThere is no night shows only Djs

It was a great stay I really enjoyed it, the staff is doing a phenomenal job with the clients , I’m really looking forward to staying there again. It was a perfect vacation

It was a great stay I really enjoyed it, the staff is doing a phenomenal job with the clients , I’m really looking forward to staying there again. It was a perfect vacation

The experience that I had was absolutely fantastic. I enjoyed every minute of my stay in desert rose. The staff is lovely, I’m very much looking forward to checking in to desert rose in the near future !

Hotel is nice, clean, applies COVID19 precautionary measures except thatbwe felt it is crowded at some point. All waiters and hoyel staff are doing an awesome job except for few in the restaurants that are booked in advance. Good variety of food. Receptionist on checking out was not so good as well.