Breakfast food need to be updated and carpets needs to be clean... all others is good service..

It was great from the start til the end. Just awesome.

What’s not to like about a Conrad!? This hotel is wonderful in so many ways. Spacious rooms, beautiful views, attentive and friendly staff, wonderful swimming pool and gym facility, tasty breakfast, and automatic, heated toilet seats. When you walk into the bathroom, the toilet seat lid automatically goes up and a light comes on. When you’re finished, the toilet automatically flushes and the lid goes down. My only complaint was that there wasn’t enough coffee for me in the room. That’s typical In China and I always bring my own coffee for convenience. My wife said she didn’t like the shampoo and conditioner as well as in some other hotels but it didn’t make any difference to me. Great place to stay.

회의 중심에 있어서 관광하기에 편리하고 콘래드의 럭셔리 서비스를 느끼기에 충분했어요. 특히 로비에 있는 컨시어져 찰스는 진짜 훌륭하고 완벽한 서비스로 여행을 도왔습니다. 이처럼 따듯하고 완벽한 서비스는 중국에서 처음이었습니다. 추천드려요. I'd like to compliment the concierge member of golden key Charles in the lobby. I went to the lobby, and I asked for a variety of requests, and I got it done through such a perfect and wonderful experience. I hope it will have a good influence on Charles because it is too much for me to feel. If the person in charge reads this letter, please deliver this praise to Charles. Thanks to Conrad Hotel, which always gives you the best luxury, and I felt better Conrad Hotel through Charles.

Great service with very helpful staff. Hardware and infrastructure of the hotel is excellent as well. However, it’s far away from everything (basically have to take taxi if you want to go anywhere)

Great service with very helpful staff. Hardware and infrastructure of the hotel is excellent as well.However, it’s far away from everything (basically have to take taxi if you want to go anywhere)

Let me share my bad bad experience with this hotel. I booked a plan which offers me free room upgrade and free breakfast.When we checked in the front desk staff didn't even mention about the room upgrade, however actually I totally forgot about it, so there was not any issue at that time.And next morning, we went to the top floor restaurant for breakfast and as soon as we started eating, one female staff approached me and requested me to pay breakfast fee. I was so embarrassed and told her to check again, and she left for a while and came back and insisted the same thing.I was so sure that she misunderstood so told her again to reconfirm.And she finally admit our plan was included breakfast, however she said that's the substitute for room upgrade. I couldn't understand so asked her what she was meaning.She said actually we could choose either room upgrade or breakfast, and we didn't choose room upgrade, so we can have breakfast for free...This made me rather mad and even angry, because I thought I could be offered both of them, but she is now saying like that. And even nobody explained clearly about the choice of room upgrade or breakfast.I don't know and even am not interested in whose's mistake or fault, hotel side or booking agency side, but what made me most unhappy was 1. the attitude of the staff, she didn't even say a word "I am sorry for your inconvenience" 2. they didn't explain clearly about the rate plan when I checked in 3. nobody followed up afterward

very good! Staffs were kind and professional. thank for the cakes on my wife's birthday.