Amazing place

Amazing place, especially the beach front room was very nice. Super friendly staff all around.

Best of best

They make each guest feel so special at this place. The attention you get is incredible. I can’t recall not one single mistake or imperfection. What's so special about, on top of cleanliness, is the staff’s performance and behaviour. Even though it was Ramadan and most of the staff were fasting, they were always super sweet, alert, dedicated and very hospitable. Fully functional and efficient despite the fast and the high temperature. Always smiling and offering you the best service. Super generous as well. They tend to pamper you with snacks every now and then unexpectedly (popcorn bucket, juices, fruits…). We didn’t have to complain once. Always smiling. Special thanks to ROMANI and Mahmoud at the reception, Mahmoud and Mostapha by the beach, Mohamad by the pool and beach house, and Amr for housekeeping, Kareem at the breakfast. I hope I did not forget anyone. Ask for the beach front room.

Beautiful location and property. A la carte dining is only available at Nihon. Otherwise a great place to unwind. Penthouse suites have incredible views.

Whilst the quality of the food is good there is very limited options. In the evening the only options are a buffet (average quality) or Japanese (which is very good). Staff on the front desk are average. On three occasions they didn’t know answers to our questions and promised to come back to us and then didn’t. Further, we wanted to book the Japanese restaurant one evening and reception informed us it was fully booked. A few minutes later we walked to be restaurant and was told there is availability. Just seems the reception staff can’t be bothered, some are also arrogant.

Rooms were a little on the small size.

Nice property, cozy rooms, housekeeping great, breakfast nice but other food (in-room dining, japanese restaurant quite mediocre...). Staff at beach need some training (had to wait 2h for order a drink). Spa facility nice and staff friendly but overall it feels more like a good 4-star hotel. Compared to many other hotels in Egypt this is a good choice but compared to Chedi Muscat this is only a 4-star hotel.... One more thing: strange that the beachguard needs to supervise the guests as you enter the water....like a bodyguard. It felt quite annoying as a guest so my recommendation would be that the beachguard stays in his tower supervising guest from there. If you are looking for a nice hotel in Egypt (not all-inclusive) in a calm area this is a really good choice but dont expect a 5-star experience, then you will be dissapointed.

We stayed at this property less than one month after they opened and it was wonderful. The staff was very attentive and friendly. The resort was gorgeous. We highly recommend staying here if you are looking for a place to relax on / near the beach.

The property has just opened so the staff need more training. The building is an existing one and it was renovated so I think it could've been better. The breakfast area staff was really good, however, the pool and beach staff need intense training. The hotel has very little food choices. I would not stay there again.

Beach and pool were good. Room was ok but can be fixed up better. Food wasn’t good on first day, but improved a lot on the second day.

Beach and pool were good.Room was ok but can be fixed up better.Food wasn’t good on first day, but improved a lot on the second day.

Our family had a relaxing mid-week stay here, using it as a base for a diving trip. Food quality as part of all-inclusive was great; service helpful (esp Ahmed Kahol); able to walk to other nearby resorts for a change of scenery.

Our family had a relaxing mid-week stay here, using it as a base for a diving trip. Food quality as part of all-inclusive was great; service helpful (esp Ahmed Kahol); able to walk to other nearby resorts for a change of scenery.

It's very nice place good hospitality

Its very nice place good hospitality

Beach full of stones and not good maybe the pool is good but also full of Hejab inside the pool .. ewww!!

It was very amazing.

Great location, right by the hotel's private beach. the hotel itself is close to downtown (5-10 min. walking). the staff were friendly and helpful. we were staying on BB basis, the breakfast was not good, not tasty and no varieties. the in-room dining however was better. the place is quiet, yet welcoming to children. good value for money.

Great location, right by the hotels private beach. the hotel itself is close to downtown (5-10 min. walking). the staff were friendly and helpful. we were staying on BB basis, the breakfast was not good, not tasty and no varieties. the in-room dining however was better.the place is quiet, yet welcoming to children. good value for money.

If you want to saty your holiday hungry,so it's perfect hotel for that. Simply the restaurant is terrible.

If you want to saty your holiday hungry,so its perfect hotel for that. Simply the restaurant is terrible.

I stayed at the junior suite with 3 of my friends, the suite was located on the third floor with an amzing view.

The location on the beach was very refreshing and really made a difference from last year's hotel location

The location on the beach was very refreshing and really made a difference from last years hotel location