1 night stay. No free shuttle to Aeon (unlike other hotels like Hilton, mystay) This place is for tfr to and from airport. It's like 400 m from terminal 2. You can just walk to terminal 2 if u miss the shuttle bus. Toei hotel is like 300 m away. We explored the area around. Cab to Nearby Aeon cost 3200 yen (11 min away). Hotel bkft is normal fare. Nothing fancy but can fill our tummy. Washing - 200 yen for 30 min. Dryer - 100 yen for every 10 min. Fast and quick. Check in is fast. Lawson there has many pple. Crowded every day. Can find all stuff. It inside the main building which is like 50 m away. Food options we are at terminal 1 before coming to hotel. Night time, with luggage, and long waiting time for shuttle, Cab fare is like 2100/2300 yen for 2 taxis for 5 of us for a 9 min journey. U can rent camper van (shop is right outside hotel) like 200 m away. Can enquire and ask. No shops nearby. Bus stop is like 200 m away. Have to take taxi. Value for $. Hilton/ANA plaza is definitely more expensive. Just take cab if u have late flights like us. Don't bother asking for late check out. They will inform you its 1800 yen for every hour. 1000-1600 is their cleaning time. Bkft finishes at 0900 Check out at 1000 We missed the 1145 shuttle coz we came late from Aeon Narita at 1150. We took shuttle at 1235 back to terminal 1. Reaching terminal 1 at 1250. Hotel card reader must be same room. Don't read another room card. Must remember.

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The hotel is very nice, clean and comfortable. I would consider staying here again. I do have 2 items that were disappointing, however: 1) the air conditioner blew very weak air and 2) the rate stated free breakfast and there was an extensive list of items stated would be available but there was only one breakfast item Available. I was hoping for some eggs and fruit but only a pastry item was offered. It does say that hat these menu choices would. Be subject to change but having only 1 item seems somewhat misleading to me

The check-in and out was so easy. They have great amenities to choose from. There is a family mart in the lobby. The shuttle is perfect.

Main concern is that even though breakfast was included, they do not provide a to-go breakfast for those with early flights. We needed to be at the airport at 6AM, and breakfast started at 6:30. In cases like that, a to-go breakfast should be given.

Clean. Free breakfast. Accommodating staff.

Great for what it bills itself, an airport hotel. The shuttle was prompt, front desk were great. Only complaint was the bed. But thats probably because im a spoiled American

Excellent shuttle service to and from Narita Hotel. Fantastic buffet breakfast featuring Japanese and western cuisine. The on-site convenience store was a real plus…..souvenirs, snacks, whole meals, drinks, you name it! The desk clerks were quite proficient in English and very helpful. Great place for travelers.